Lesley Tam Email & Phone Number

• Successfully managed and fostered relationships with top-tier sellers, overseeing an annual Gross Merchandise Volume (GMV) exceeding US$700 million.• Provided sellers with tailored business consultations and customized solutions, including educating them on cross-border trade regulations and policies, facilitating logistic support for market expansion, and optimizing SEO/SEM strategies. These efforts resulting in a 50% increase in GMV for top sellers.• Led the development and… Show more • Successfully managed and fostered relationships with top-tier sellers, overseeing an annual Gross Merchandise Volume (GMV) exceeding US$700 million.• Provided sellers with tailored business consultations and customized solutions, including educating them on cross-border trade regulations and policies, facilitating logistic support for market expansion, and optimizing SEO/SEM strategies. These efforts resulting in a 50% increase in GMV for top sellers.• Led the development and execution of seller promotion programs in the Hong Kong and Taiwan regions, resulting in improvement in seller performance, store traffic, and an incremental GMV.• Conducted comprehensive business analysis for the Hong Kong and Taiwan regions. Automated and visualized Tableau reports and dashboards and provided business insights to senior management.• Collaborated with cross-functional stakeholders, including finance, risk management, and legal teams, to drive process improvements and program execution. Show less

• Exceeded sales targets by 10% each year by developing and nurturing strong relationships with existing clients, tailoring sales strategies to meet their specific business needs.• Delivered 50+ comprehensive business consultations and presentations to clients in various Fast Moving Consumer Goods (FMCG) industries, including influential C-level executives, resulting in new business.• Managed the successful introduction and closure of contracts exceeding HK$1 million with clients in… Show more • Exceeded sales targets by 10% each year by developing and nurturing strong relationships with existing clients, tailoring sales strategies to meet their specific business needs.• Delivered 50+ comprehensive business consultations and presentations to clients in various Fast Moving Consumer Goods (FMCG) industries, including influential C-level executives, resulting in new business.• Managed the successful introduction and closure of contracts exceeding HK$1 million with clients in Hong Kong, showcasing new research solutions. Led cross-functional teams in Hong Kong, Spain, and India, overseeing the launch of new research projects and ensuring punctual delivery of reports, data accuracy, and valuable insights for clients.• Managed a team of three to exceed revenue and market share targets, providing guidance, and training in client servicing, project management, and analytical capabilities.• Revamped and led the onboarding training program for the department, equipping new team members with the necessary skills and knowledge for success. Show less

• Increased revenue by 20% and client satisfaction by 15% by educating clients on the value of additional services using a combination of regular phone calls, email and face to face meetings.• Generated HK$500K in new revenue within one year by successfully securing new clients through a combination of cold-calling and identifying and pursuing new business opportunities.• Utilized data analysis skills to examine Hong Kong retail market data, extracting valuable insights and providing… Show more • Increased revenue by 20% and client satisfaction by 15% by educating clients on the value of additional services using a combination of regular phone calls, email and face to face meetings.• Generated HK$500K in new revenue within one year by successfully securing new clients through a combination of cold-calling and identifying and pursuing new business opportunities.• Utilized data analysis skills to examine Hong Kong retail market data, extracting valuable insights and providing strategic recommendations to prominent clients such as Philips, Panasonic, and Samsung. Show less

Bachelor Of Engineering (B.Eng.), Chemical Engineering

Master Of Science (Ms), Marketing