• Answer reference questions for the Cox School of Business students, faculty, and staff via phone, in person, and e-mail. • Create and present workshops to promote information literacy. Achievements: Created and presented a citation analysis workshop for faculty to support efforts in tenure. Taught eight Company Research workshops registering 171 participants and assisted in nineteen Bloomberg Basics Workshops registering 320 participants. • Administer workshop calendar and registration. Achievements: Worked with a team to implement the new workshop registration and calendar system, LibCal. Created a process manual for workshop calendar and registration administration.• Update and maintain business library research guides, library website, and workshop PowerPoint presentations. Achievements: Restructured the Faculty Research Guide to meet the information needs of the Cox School of Business faculty. • Daily check-in of the Business Library’s newspapers, magazines, and journals.• Organized a $5000.00 collection development project to introduce new business books into the library collection. • Expanded library resources by working with a colleague to become a recipient of the 2012, 2013, and 2014 Friends of the SMU Library grant and 2013 TexShare Library Mobile Project grant. • Created an American Psychological Association (APA) 6th edition business citation guide with a focus on making APA the standard in writing styles for the Cox School of Business. • Led a project to implement Researcher IDs for the Cox School of Business faculty. Achievement: Instrumental in creating a process for faculty to collect and organize their research for scholarship and tenure. • Poster session presenter for GoAnimate animation software at TechNet 2012.

• Provide reference services for students and faculty.• Record and file management for SACS reaffirmation of accreditation.• Link documents and edit SACS compliance certification.

• Create and publish training and procedure manual, newsletters and brochures.• Teach information literacy workshops including: Fundamentals and Advanced RefWorks, Google Scholar, MS Excel, Introductory and Advanced Research Skills, Library and Information Science Research Skills, and Captivate. • Achievement: Taught Captivate workshop at TechNet 2010. • Presented: Problem Solving for Librarians workshop, with future publication for LOEX 2011 Conference.• Manage reference desk for the College of Information and Engineering, via email, phone and face-to-face.• Create class reference pages on the UNT Library website for the College of Information courses: Learning Resources Organization and Media (SLIS 5208) and Introduction to Information Access and Retrieval (SLIS 5600.)• Develop and update subject guides and information pamphlets for Colleges of Information and Engineering.• Communicate with vendors to resolve accessibility issues, review electronic resources for organizational use. • Collaborate with other departments on campus in outreach programming and create displays for collections, events and services. • Design spreadsheets, compile library usage statistics, graph and write executive summaries.

• Scan books for digitization using Atiz BookDrivePro.• Scan various documents for electronic storage.• Migrate web content to new Drupal website.• Create XML site maps. • Add captioning into Camtasia screencasts. • Create reports from Google Analytics.• Create Millennium reports to find trends in user error in catalog searching.

• Implementation, training and administrative upkeep of human resources information system for a 10,000 employee company. Achievement: Worked on a team during an information system conversion. • Work with employees to resolve health insurance and 401(K) retirement questions and issues. Educate employees on insurance and retirement resources available.• Responsible for weekly file feed communication between online benefit enrollment system and human resources information system. • Designed and executed project plan for benefit open enrollment. • Create company reports for management.

• Responsible for all benefits implementation and administration. Migrated 500 employees during open enrollment. • Responsible for auditing and cost allocating all department bills. Achievement: Simplified bill structure to reduce bill reconciliation by three days. • Responsible for HRIS system data input and upgrades for greater efficiency. Achievement: Implement adjustments to HRIS that streamlines data flow into payroll and create ease of use for non-HRIS users. Built all new benefit plan rules into HRIS. • Create and run reports from HRIS for analysis.• Responsible for workers compensation, OSHA 300 log, EEOC and unemployment claims. • Create training materials and train all HR team members on HRIS user capabilities. • Working with a team to implement new HRIS/payroll system Exponent HR.• Worked on a team during a 250 employee acquisition responsibilities include designing the project plan and migrating all benefits and payroll data into HRIS.

• Responsible for all benefits administration and open enrollment. Achieved a 0% renewal rate in 2005 for medical benefits.• Administer new hire orientation and training. • Responsible for advising officers and managers with employee relations issues and handbook interpretation. Achievement: We are a reimbursing employer and in the course of my tenure, an unemployment hearing was not lost by my organization. • Advise managers on employee discipline programs and refer employee to proper training course. Achievement: Changed the structure and purpose of the employee discipline program to identify problem areas and send employees to training. • Created employee moral/ recognition programs and developed employee newsletter. • Developed a recruiting process for managers. Researched resume sourcing on a limited budget by outreach to local colleges, industry specific affiliates, and creating in-house job fairs.

• Audits on all departmental invoices. • Assist with the enrollment and administration of benefits. • Work with CEO to create and update employee compensation analysis reports, corporate organizational charts, and performance evaluation tracking. • Work with hiring managers to write job descriptions and recruit applicants. Screen resumes and conduct first round interviews with candidates. Achievements: Restructured recruiting process, established contact with local colleges, and orchestrated on-site job fairs. • Government reports such as OSHA 300 log, EEOC and unemployment claims. • Create marketing materials for open enrollment and human resources services. Create presentations for new hire orientations. Achievements: Created and executed a manager training course to train new managers on employee relations duties. • Worked with a team to implement a new HRIS/Payroll system Exponent HR.• Report writing using Report Smith.