Lesley Hatten Email & Phone Number

Vernon Hills, Illinois

Columbus, Ohio Area

Headquartered in Portsmouth, NH, Heinemann is a publisher of professional resources and a provider of educational services for teachers, kindergarten through college. As a Contract Sales Associate with Heinemann, my responsibilities include:• Providing direct support to Account Executives, including: o Assisting in the production of client presentations o Actively participating in client meetings o Working with internal partners to produce client quotes o Managing travel and meeting logistics o Overseeing customer contact; e-mails, phone calls, direct mail o Working directly with customer support to resolve client issues o Managing product inventory, packaging and shipping• Special event planning• Attending and participating in trade shows, etc • Overseeing visiting author care and support• Problem solver, jack of all trades; doing whatever it takes to help close deals and drive revenue

Columbus, Ohio Area

• Started business shortly out of college• Full responsiblility for all aspects of businesso Marketing & promotiono Obtaining and retaining clientso Customer service and problem resolutiono Selling products and serviceso Trainingo Schedulingo Budgetingo Managing inventoryo Leasing space• Maintained all licensing and continuing education requirements

Columbus, Ohio Area

• Worked as a product developer and educator for this salon product company while owning and running Details full-time• Helped develop new products and bring them to market• Conducted in-person training with customers on the usage of the products• Assisted customers with marketing strategies aimed at increasing their sales and maximizing their investment• Presented at regional and national trade shows