•Provide academic and career advising to students utilizing case management approach •Provide holistic advising to include in-depth intake interviews, short and long-term goal development, follow-up and outreach to students requiring additional support with clarifying their educational and career goals•Collaborate with administrators, faculty and staff in assigned pathways to support student success•Resolve student issues and problems relating to advising such as curriculum and course prerequisites•Review transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements•Monitor and communicate with students in the assigned caseload for academic progress, success, retention, early alert referrals and to ensure deadlines are met for completing various coursework requirements, graduation and other specific program requirements.•Review caseload of students to determine if there are registration barriers (e.g. financial hold etc.) to the opening of each term’s registration period, communicates with students and departments as needed to resolve barriers prior to registration•Respond to email/telephone inquiries from students, staff, faculty and administrators related to advising registration, graduation, transfer information and other BC policies and procedures.•Process electronic transient forms through the FACTS.org system. Review student academic history to determine qualification for enrollment in requested transient course work in accordance with current BC policies

• Execute the company’s outbound communication and marketing automation and lead nurturing strategies.• Leverage analytics tools to measure effectiveness and ROI of all marketing activities and present reports to stakeholders.• Help deliver standardized proposal templates and materials for pitches to key advertiser clients.• Update spreadsheets, databases and inventories with statistical, financial and non-financial information.• Assist in the organizing of promotional events and trade shows and traditional or digital campaigns to facilitate their success.• Compose content for the company’s website and social media accounts and write marketing literature to augment the company’s presence in the market.• Undertake daily tasks to ensure the functionality and coordination of the department’s activities.

• Serve as the initial contact for prospective students by discussing various course offerings and continuing education programs offered by the college, admissions policies and procedures; answers specific inquiries, maintains contact with prospective students, and ensures completion of application materials of students in admissions • Provide students with academic advising by assisting with course planning, facilitating student admissions and registration, advising students of available support programs and services, and maintaining records of advising contacts• Advise potential students about enrollment, transferability and applicability of previous education, program options, requirements and progress• Evaluate transcripts and admissions paperwork. Communicate regularly with the appropriate staff and Dean regarding program, curriculum and guideline updates and deadlines

• Created advertisements and promotional and marketing materials necessary for branding the company and engaging potential buyers• Managed online marketing initiatives including customer acquisition and retention campaigns, and sustained the consumer database• Developed, maintained and executed the company social media calendars including facebook and instagram • Organized, created and distributed marketing newsletters and drip campaigns to potential customers through the use of a custom CRM• Worked across several departments in order to resolve customer issues and ensure a positive customer experience• Familiarized myself with SEM and SEO strategies to gain online visibility through blog posts and social media content using strategic key words• Communicated directly via telephone, email, online chat and/or in person with potential homebuyers to identify their needs and schedule them with the appropriate representative to tour homes fitting the requirements

• Provided potential clients with pertinent information regarding their online marketing management • Collaborated with field sales consultants and account managers to develop sales strategies specific to their geographic regions • Represented the CDA team on cross-functional projects including the planning and coordination of marketing campaigns, team incentives, and reporting metrics• Developed and executed marketing campaigns both on a local and national level • Assisted team leadership in gathering feedback, insights, and ideas from peers regarding new initiatives, ways to drive efficiency, and strategies for success • Managed and maintained a FindLaw presence in vacant and open territories• Cultivated strong relationships and trust with regional sales teams based on responsiveness and reliability in executing on their business needs • Familiarized myself with SEO strategies in order to communicate more efficiently with potential clients regarding their online marketing plans • Qualified sales opportunities from several lead generators including website inquiries, prospect lists, marketing- generated lists, and live chat functions in an efficient manner• Exceeded yearly appointment quota by 117%; resulting in over $1M of sales revenue