Leslie Barton Email & Phone Number

United States

Acquisition of Amware Fulfillment by Staci Americas

Batavia, IL

Batavia, IL

• Identified synergies and differences in workflows between existing processes and newly acquired business.
• Led client support team during transition to new company with legal requirements, system changes, and support communications.
• Handled C-level introduction meetings and overviews of recently attained client base.
• Worked closely with IT team during system modifications from old environment to new.
• Led communication on all billing processes and revenue/forecasting for financial team.
• Identified opportunities in both organizations to standardize reporting and communication streams.

• Administered RFP responses for current clients as well as new client proposals retaining 3 of the largest clients with revenue of over $3M annually.
• Drive consistency and streamline Operational processes and procedures for all client programs.
• Develop solutions with IT team to support client specific requests and evaluate for enterprise-wide value.
• Support new sales processes by leading demonstrations and tours of facilities.
• Work with legal to support contracting process for onboarding new clients and renewing for existing clients.
• Report revenue trends within organization to financial team.

Batavia, IL

• Developed reporting format for client financial teams to manage their internal chargeback process for over $2M annually.
• Maintained strong relationship with all Channel partners to develop trust and confidence in our services.
• Grew Channel annual revenue by over 30% YOY.

• Achieved 10% YOY revenue growth within client base for 5 consecutive years through introduction of new services to existing client base.
• Developed and maintained client satisfaction levels on annual surveys at over 97% for 3 consecutive years.
• Strategic contact for all facility clients and contacts working in partnership with Operations Management.
• Developed Strategic Business reviews for client base showing value added services and areas of opportunity for stronger client activity.
• Managed all aspects of new client onboarding post sales process.

Batavia, IL

Oak Brook, IL

• Discovered new business opportunities through local businesses and associations
• Identified and sold the right solution for potential clients
• Planned and executed all event details
• Negotiated pricing and value of business
• Maintained relationships for future event business
• Led operations/convention staff in set-up and support of events