Leslie Barton Email & Phone Number

United States

Acquisition of Amware Fulfillment by Staci Americas

Batavia, Il

Batavia, Il

• Identified synergies and differences in workflows between existing processes and newly acquired business.• Led client support team during transition to new company with legal requirements, system changes, and support communications.• Handled C-level introduction meetings and overviews of recently attained client base.• Worked closely with IT team during system modifications from old environment to new.• Led communication on all billing processes and revenue/forecasting for financial team.• Identified opportunities in both organizations to standardize reporting and communication streams.• Train, support and demo all WMS and reporting systems within organization and on new sales opportunities.

• Administered RFP responses for current clients as well as new client proposals retaining 3 of the largest clients with revenue of over $3M annually.• Drive consistency and streamline Operational processes and procedures for all client programs.• Develop solutions with IT team to support client specific requests and evaluate for enterprise-wide value.• Support new sales processes by leading demonstrations and tours of facilities.• Work with legal to support contracting process for onboarding new clients and renewing for existing clients.• Report revenue trends within organization to financial team.• Provide overall leadership to team members and develop an inclusive, diverse work environment.

Batavia, Il

• Developed reporting format for client financial teams to manage their internal chargeback process for over $2M annually.• Maintained strong relationship with all Channel partners to develop trust and confidence in our services.• Grew Channel annual revenue by over 30% YOY.

• Achieved 10% YOY revenue growth within client base for 5 consecutive years through introduction of new services to existing client base. • Developed and maintained client satisfaction levels on annual surveys at over 97% for 3 consecutive years. • Strategic contact for all facility clients and contacts working in partnership with Operations Management. • Developed Strategic Business reviews for client base showing value added services and areas of opportunity for stronger client activity. • Managed all aspects of new client onboarding post sales process.

Batavia, Il

Oak Brook, Il

• Discovered new business opportunities through local businesses and associations • Identified and sold the right solution for potential clients • Planned and executed all event details • Negotiated pricing and value of business • Maintained relationships for future event business • Led operations/convention staff in set-up and support of events