Leslie Boyd Email and Phone Number

Process applications for prospective tenants, process rent payments, collect and sort mail, process business invoices, provide assistance with apartment work orders, assist with lease renewals.

Answer and route calls to the correct employees and departmentsGreet employees and visitorsCreate badges for new hires to access security doors using the IT Service PortalPerform daily security checks on doors in two buildingsCreated and implemented new procedures for effective communication between receptionists and employees

Public Interest Law Center Contact groups to schedule speaking engagements. Conduct interviews with possible clients. Create and conduct presentations to students and adults. Set up speaking event spaces.

Coordinate study sessions for over 30 during school year. Administer tests and quizzes for grades K-5. Provide grades and feedback to faculty. Perform various internal duties for staff and faculty in compliance with state and federal laws. Report student progression to faculty and parents/guardians. Respond to inquiries from parents/guardians in respectable and swift manner. Key Accomplishments• Coordinated language arts lesson plans for over 30 students.• Designed long-term lesson plans in the following subject matters: Language Arts, Math, and Science • Identified strengths and weaknesses to help improve grade point averages for grades K-5.

Monitored every aspect of residential activities for senior assisted living campus housing over 110 residents. Improved residents’ health and wellness by 125% by creating daily nutritional exercise plans. Spearheaded recruitment of and carefully selected volunteers and interns. Worked with community leaders to implement community-based activities for seniors. Assisted in completing budget and strategic plan.Key Accomplishments• Improved crisis response time by 35% through state- and federal-mandated documentation. • Identified safety issues by monitoring volunteers with residents.• Demonstrated knowledge in senior living through completion of Healthcare Activity Director Course – December, 2015.

Purchase yarn and supplies for resell, teach yarn crafts, conduct monthly inventory.

Provided housing support to over 1,000 families in the Charlotte area. Handled all aspects of planning and conducting ongoing homeowner trainings to promote employment. Prepared budget and yearly reports to ensure state and federal (HUD) compliance. Spearheaded fundraising campaigns, raising over $5,000 in donations.Key Accomplishments• Developed financial literacy program with volunteer counselors experienced in the finance field. • Increased housing in underserved areas by 25% by securing corporate donations.• Created and maintained marketing program, leading to 38 homes sold in 2010 and 2011.

Assist members on after-hours emergency line with reservations, car emergencies, and billing issues. Check motor vehicle records of potential members. Provide additional office assistance when needed

Process new hires in ADP Enterprise system for the Antropologie brand, key direct deposit information for all employees, enter individual tax exemptions, key expenses and process expense reconciliation per pay, key labor allocations, filing, process mail.

Manage customer accountsProvide assistance with understanding customers’ billTroubleshoot service Resolve billing disputes

Setup various items on client payroll accounts such as 401K, SEP, vacation and sick balances, third party checks for child support or taxes, and Third Party Sick Pay Assist with tax issues such as deposit and filing deadlinesKey payroll into computer system to insure proper pay and delivery for clients