Leslie Lewis

Leslie Lewis Email and Phone Number

Client Success Manager @ Clinical Trial Media
hauppauge, new york, united states
Leslie Lewis's Location
Indianapolis, Indiana, United States, United States
Leslie Lewis's Contact Details
About Leslie Lewis

With over 16 years of leadership positions in client service, sales, strategy, and operations, Leslie brings both expertise and passion to every client advocacy role she undertakes. She treats client goals as her own, consistently championing their best interest within the partnerships she supports. This approach results in high retention rates and exceptional client satisfaction scores. Guided by her values of transparency and authenticity, Leslie strives to make every interaction enjoyable and productive for everyone involved. Her experience includes enterprise and SMB with vertical specialization in life sciences, communication & media, and non-profits.

Leslie Lewis's Current Company Details
Clinical Trial Media

Clinical Trial Media

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Client Success Manager
hauppauge, new york, united states
Employees:
61
Leslie Lewis Work Experience Details
  • Clinical Trial Media
    Client Success Manager
    Clinical Trial Media Sep 2024 - Present
  • Cognizant
    Client Success Partner
    Cognizant Sep 2021 - Sep 2024
    Indianapolis, Indiana, United States
  • Willow Marketing
    Director Of Strategy & Client Service
    Willow Marketing Feb 2021 - Sep 2021
    Indianapolis, Indiana, United States
    Leslie is a natural-born strategist that isn’t afraid to ask the hard-hitting questions, and pull on idea threads in pursuit of solutions that WORK for clients. With almost 10 years of agency experience, she’s refined a consultative approach that ensures a collaborative working relationship, and a shared commitment to client success.
  • Willow Marketing
    Director Of Client Services
    Willow Marketing Jan 2019 - Feb 2021
    Indianapolis, Indiana Area
  • Willow Marketing
    Sr. Account Manager
    Willow Marketing May 2018 - Dec 2018
    Indianapolis, Indiana
  • Nimblejack Email Campaign Services
    Sr. Client Relationship Manager
    Nimblejack Email Campaign Services Dec 2016 - Apr 2018
    Indianapolis, Indiana Area
    Oversaw delivery of superior client experiences through project-based deliverables and ongoing strategic consultation. Demonstrated an understanding of client and industry needs through investigation and research. Created a bridge between client "big picture" needs and "focused" work completed under contract, guiding clients toward project prioritization and creating alignment between disparate marketing initiatives.Ensured the quality of completed work by measuring it against overall objectives and assessing it through the lens of what will drive outcomes based on client audience insights. Kept ongoing lines of communication with key client accounts open, for feedback and process improvement. Assisted in establishing, maintaining, and growing client relationships by identifying business problems, and pitching and selling solutions to these problems.
  • Xiik
    Director Of Client Service
    Xiik Oct 2015 - Nov 2016
    Indianapolis, Indiana Area
    Led the client services department in providing superior experiences within project and retainer-based engagements, through initiation of departmental and company initiatives aimed at creating/reinforcing trust and strong relationships with clients. Managed key client account relationships by overseeing delivery of impactful marketing strategies, technologies and content. Contributed to strategic engagements through research and account planning, ensured project brief/requirements compliance on all projects, and created unique client-centric experiences based on unique needs and preferences. Drove generation of company revenue through repeat engagements based on client satisfaction, and new business generation activities and pitches.
  • Xiik
    Senior Account Manager
    Xiik Aug 2014 - Oct 2015
    Managed and grew key client account relationships by maintaining strong communication and overseeing the delivery of results-driven work. Served as research lead on numerous strategic engagements, scoped project contracts (estimating and writing) based on unique needs and deliverables, and contributed to the quality assurance process through work audits, reviews, and testing. Served as the primary agency contact for all owned accounts, and closed the largest agency contracts (to date) through identification of client needs and delivery of a superior experience.
  • Xiik
    Account Manager
    Xiik Oct 2012 - Jul 2014
    Indianapolis, Indiana Area
  • University Of Phoenix
    Enrollment Manager
    University Of Phoenix Sep 2008 - Aug 2012
    Indianapolis, Indiana Area
    Managed a group of enrollment advisors, provided customer service support and sales skills coaching.
  • University Of Phoenix
    Training Administrator
    University Of Phoenix Feb 2007 - Aug 2008
    Indianapolis, Indiana Area
    Designed and implemented a hiring and training program for Indiana and Kentucky, interviewed and hired new employees, facilitated skills coaching to all employees.
  • University Of Phoenix
    Enrollment Counselor
    University Of Phoenix May 2006 - Jan 2007
    Indianapolis, Indiana Area
    Built campus enrollment through phone and in-person prospecting, educated incoming students about their academic and financial responsibilities and maintained relationships with current students to support retention and customer satisfaction.

Leslie Lewis Skills

Training Management Coaching Interviews Public Speaking Adult Education Leadership Staff Development Marketing Enrollment Management Account Management Teamwork Social Networking Higher Education Team Building E Learning Customer Satisfaction Conflict Resolution Student Recruiting Presentations College Recruiting Academic Advising Event Planning Social Media Customer Service Management Market Research New Business Generation Project Management Proposal Writing Contract Negotiation Account Planning Business Process Improvement Client Centric Quality Assurance Branding Digital Marketing Content Strategy Scoping

Leslie Lewis Education Details

Frequently Asked Questions about Leslie Lewis

What company does Leslie Lewis work for?

Leslie Lewis works for Clinical Trial Media

What is Leslie Lewis's role at the current company?

Leslie Lewis's current role is Client Success Manager.

What is Leslie Lewis's email address?

Leslie Lewis's email address is le****@****nix.edu

What is Leslie Lewis's direct phone number?

Leslie Lewis's direct phone number is +131074*****

What schools did Leslie Lewis attend?

Leslie Lewis attended University Of Phoenix, Anderson University, Goshen High School.

What skills is Leslie Lewis known for?

Leslie Lewis has skills like Training, Management, Coaching, Interviews, Public Speaking, Adult Education, Leadership, Staff Development, Marketing, Enrollment Management, Account Management, Teamwork.

Who are Leslie Lewis's colleagues?

Leslie Lewis's colleagues are Santiago Mendoza, Jessica Mcdevitt, Ronald Bocchichio, Jane Livatova, Ntombi Mashiya, Abraham Goldring, Kevin Johnson.

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