Responsible for successful launch of implementation and support services and assets required to support new products. Develop US region go-to-market strategy for services and support. Collaborate with Marketing, R&D, Contracts, Pricing, and global regions to establish commercialization strategy for new products. Responsible for successful limited commercial release and early adopter Implementations.

Established a new team responsible for successful launch of implementation services and assets required to support new products. Develop US region go-to-market strategy for services and support. Collaborate with Marketing, R&D, Contracts, Pricing, and global regions to establish commercialization strategy for new products. Responsible for successful limited commercial release and early adopter Implementations.

Led an 18-member team responsible for implementing complex connectivity projects integrating to 3rd party EMR software systems leveraging API, HL7, FHIR. Responsible for service strategy, fiscal budget, team development, vendor relationship management, timelines, pre-sale customer education, and providing VOC to marketing and R&D. CareFusion was formerly Cardinal Health and most recently acquired by Becton Dickinson.

Downstream Marketing, Infusion TherapyManaged flag ship smart pump infusion device, representing greater than 50% BU revenue. Responsible for customer communication, Sales training, and collecting ongoing VOC. Established annual Marketing Plan, launched various software enhancements and provided messaging and support at key trade shows.CareFusion was formerly Cardinal Health and most recently acquired by Becton Dickinson.

Designed and executed road maps for seven – 10 large voice communication technology implementations simultaneously in assigned territory; responsible for $971,000 in FY12 revenue. Managed all aspects of project between input and middle-ware vendors for alarm to badge integration with other hospital systems, including: nurse call systems, patient monitoring systems, key performance indicators, patient flow automation, etc. Customer-focus resulting in high customer service ratings.

Created and led complex, smart pump technology implementations at hospitals in assigned region. Collaborated with pharmacists on development of hospital-specific pharmacological database in conjunction with clinical workflow for intravenous therapy.

- Maintained customer relationships within assigned accounts and delivered a high-level of customer service, achieving 8-10/10 on survey ratings from various stakeholders.- Managed 27 projects facilitating $11 million in revenue in 2010 and $4.6 million in 2009.- Collaborated with clinical researchers, physicians and nurses to address and resolve issues at all levels.- Interfaced with key stakeholders and developed and executed communication plans based on specific client needs and requirements.- Recognized by management for successful and consistent ability to maintain budgets through effective negotiation with internal departments and customers.CareFusion was formerly Cardinal Health and most recently acquired by Becton Dickinson.

- Launched family of products for safe handling of hazardous drugs. - Contributed to new product development by thoroughly researching markets and assessing user needs to define the product; ensured new products met customer expectations.- Received “Marketing Recognition Award” for advancements in ethnographic research.- Spearheaded interviews with users in hospital pharmacies to understand needs and observe their surroundings in order to define how to best close the gap between conceptual phase and product launch.- Designed marketing materials, including: product instructions, clinical tip sheets and white papers.Initially Alaris Medical Systems, CareFusion was formerly acquired by Cardinal Health and most recently acquired by Becton Dickinson.

- Planned and coordinated research projects; recruited participants, monitored clinical processes and tracked results.- Played key role in company’s conversion to computer-based patient analysis and tracking system.

- Cared for patients with various health needs and in various conditions in hospital setting, including administering conscious sedation in the minor OR.- Served as Charge Nurse on many floors, including: surgery, neurosurgery, gynecology, orthopaedics, ear-nose-throat, ambulatory and ophthalmology.