Leslie Riggs Email & Phone Number

Wixom, MI, US

United States

United States

Livonia, Michigan

Livonia, Michigan

• Collaborate with sales and clients to understand their goals and objectives; building unique intelligent multimedia plans, resulting in an incremental $8.1 Million client revenue in 2016 and $6 Million in 2017.
• Create innovative solutions for out of date practices streamlining processes resulting in more accurate targeting and time savings.
• Coordinate with multiple departments on several projects ensuring all aspects of each project are completed correctly and on time.
• Communicate and successfully positioned client expectations based on internal limitations and standard product details.
• Initiate discussions on challenging situations with client and internal departments; owning the escalation of issues as appropriate until resolution of issue.
• Support Telecom, Consumer Packaged Goods, Grocery/Drug Mass, Finance verticals.

Livonia

• Achieved distinguished performance working in a matrix organization with changing priorities.
• Recognized as a peak performer able to solve and attack problems with a fresh and exciting perspective.
• Researched and analyzed trends in marketing personalization to find relevant insights to share.
• Designed and presented Digital and Direct Mail sales content including strategies specific for the industry and client.
• Partnered with sales to remove internal barriers to sale, such as lead time reductions.
• Forged superior client relationships through daily interactions.

Howell MI

• Led and facilitated interactive and engaging territory training modules to district team as the Master Trainer.
• Analyzed sales data; reacted to current trends, while forecasting future trends; resulting in an increase in overall sales by 1.4% to financial plan and +0.8% compared to previous year.
• Excelled at building and sustaining a customer focused culture in store and district; increasing overall customer engagement by 2% for the store as well as driving a 3% increase in the Central Michigan District.
• Held the Campus Manager role for on- campus brand recognition, talent acquisition and interviewing at Michigan State University. My leadership and direction resulted in an increase in quality of candidates and overall.
• Coached, counseled and educated direct reports on HR policies and procedures.

Metro Detroit

• Interviewed, hired, trained new associates while maintaining optimum hiring goals; reduced turnover by 7.5%.
• Managed weekly and monthly payroll projections utilizing PEOPLESOFT.
• Created a new best practice for inventory preparation improving efficiency; operation was used throughout region.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.5

Bachelor'S Degree, Marketing, 3.5