Leslie Ann Thomas 116 Conquest Road Youngsville, La 70592 (337) 764-0771 thomasles76@yahoo.comEMPLOYMENT: Patient Access Rep II Lead/Designator Trainer 2013-PresentOur Lady of Lourdes RMC in Lafayette, LaPatient Access Rep II collects information from incoming patients regarding services needed, insurance or financial status. Completes admissions or insurance forms. Contacts insurance providers to verify coverage and obtain authorization for service. I’m responsible for collecting deductibles and co-pays from patients. I’m familiar with standard concepts, practices and procedures within a particular field. Relies on experience and judgment to accomplish responsibilities and work under minimal supervision. Creativity is expected to perform job. May lead and direct the work of othersAdministrative Assistant, Donor Processor/Designator Trainer, 2008-2013 Talecris Plasma Resource in Lake Charles, LaPerforms general clerical duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.Gather donor’s medical history, conduct donors screening to determine initial suitabilityUndergo plasmapheresis through verification of accumulated data.Conduct pre-donation medical screening in accordance with established guidelines.Determine HCT and Protein via finger stick and use of the hematastat and refractometer.I communicate relevant donor medical information to Physician Substitute Maintain compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.I report all unsafe situations or conditions to supervisor or team lead when needed. REFERENCE: Available upon your request
Listed skills include Customer Service, Healthcare, Hospitals, Healthcare Management, and 1 others.
