Coordinated regional trucking operations. Provided direction for company and contract drivers. Monitored current and forecasted logistics needs to assess and identify gaps.

Supervised transportation coordinator and drivers daily to meet individual, sectional, and departmental goals. Built and maintained effective working relationships with multiple business partners and suppliers to meet material needs requirements.

Dispatched and monitored daily movements of assigned (45-55) driver pool.

Supervised daily transportation operations; monitored Delivery Specialist performance, coordinated driver schedules, store routing optimization, and equipment maintenance. Coached driver DriveCam events, audited driver logs, investigated and reported crash incidents. Managed and monitored driver onboarding, training, safety, DOT & HOS compliance. Investigated and resolved customer service complaints and store delivery concerns.

Managed daily aspects of a 24/7 transportation operation which included directing and coordinating personnel schedules, transportation shipments, performance metrics and maintenance purchases in 3 locations. Reviewed departmental budgets and expenditures determining cost saving initiatives. Supervised and monitored the compliance of DOT & HOS regulations, safety inspections, and preventative maintenance of company-owned fleet. Developed and managed outsourced dedicated fleet to include negotiated pricing, RFQs, compliance and performance.

Planned, coordinated and directed daily activities of logistics team and company drivers to ensure performance and safety goals were achieved. Team training, DOT safety compliance, budget compliance, SOP refinement and customer relationships. Developed, implemented and managed entire lifecycle of company’s disaster relief logistics project activities from creation to closure.

Supervised, planned, and directed daily activities of logistics team to achieve performance and budgetary goals. Managed, trained and developed logistics team on processes, tools and industry knowledge. Sourced, developed, and managed both carrier and customer relationships to include contracts, pricing, negotiation and conflict resolution.Skills: planning, training, conflict resolution, DOT regulations & compliance, negotiation, customer service, communication.

I was hired as a Driver Manager and to utilize my freight brokerage experience and knowledge to hire outside carriers to fulfill customer contracts in the event company drivers were unavailable. Reporting to the Fleet Manager, I was accountable for planning, dispatching, and monitoring the daily movements of assigned (30-40) driver pool. Additionally, met revenue and mileage goals for drivers and equipment by determining which loads had the highest revenue and lowest operating expense.Skills: planning, driver safety, DOT regulations & compliance, negotiation, customer service, communication.

I was initially hired as an assistant for a freight broker but quickly earned a promotion as a freight broker managing customer accounts.Reporting to the GM, I procured new customers in several industries such as produce, grocery goods, lumber, Christmas trees and steel. I was accountable or sourcing carriers for customer’s loads, negotiating rates between customer and carrier, and tracing the load from shipper to consignee. I was continually the highest grossing account manager as well as retaining the highest net commission to the company.Skills: negotiation, customer service, communication, dispatching, track & trace.