Leslie Dehaven work email
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Dedicated and resourceful Events and Operations Management Professional offering over six (6) successful years of combined experience in Events/Meeting/Conference Management, Strategic Planning, Coordination, Event Operations, Logistics, Staff Management, Supervision, Training, Process Improvement, Liaison Activities, Budgeting, Forecasting, Project Management and Internal/External Client/Team/Staff Relations. Trained to work well within a project team, or independently, collaborating to exceed expectations, which are on time, in scope and within budget; possess a strong record of implementing initiatives that improve operations through a collaborative approach and transparent cross-functional communication throughout an organization, holding teams accountable for their contributions
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Internal Events And Catering Manager - Space Center HoustonSodexo - Space Center Houston Feb 2019 - Jun 2020Houston, Texas, United StatesPlanned and coordinated 20-25 top-tier events, meetings, receptions and 3rd-party functions per month, including a private event for Twitter of 4400 employees and a public event for the Apollo 11 50th Lunar Landing Anniversary event of 13,000 patrons.Led event management, including advance site visits, set-up/breakdown, daily/weekly summaries and post-event reportsDeveloped proposals, working within clients’ budget, assuring goals were in line with objectives, targets and benchmarks; ensured last minute changes were incorporated, invoices received, and events executed within budgetManaged weekly client/internal teams’ event-planning meetings; provided deliverables such as agendas, timelines, event plans and meeting minutesWith dotted line supervisory responsibility, supervised and trained 20-100 employees; delegated responsibilities, evaluated performance and mediated conflictsManaged collaborative relationships cross-functionally with internal departments as well as external vendors while effectively meeting established deadlinesDeveloped and promoted a customer/client-centered culture through staff training and communicationPartnered with operations team meeting monthly forecasting and annual budgets for Sodexo -
Food And Beverage SupervisorMarriott International Oct 2016 - Feb 2019Houston, Texas, United StatesLed, directed and managed daily operations of five (5) F&B outlets, increasing efficiency within a matter of months via concentrating on service, team restructuring, budgeting and strategic direction Managed a team of 9-10 qualified employees, depending on season and/or occupancy; revitalized staff by re-training, coaching and mentoring, working one-on-on and within a group Elevated associate satisfaction scores through relationships, training seminars, idea-sharing, incentive programs and acknowledgment/recognition awardsContinually stayed in touch with team regarding issues and concerns, resolving conflict as well as praise for a job well done Prepared staff with details of the day, ensuring service exceeded guest expectationsDirected strategic initiatives, maximized profitability and increased bottom line performance while overseeing sanitation standardsStandardized liquor pulls, policies and safety requirements for each of the outlets Reduced man-hours, saving thousands annually, which increased profit margin each quarterOrdered supplies and negotiated better price points with vendorsMaximized top-line performance through yield and revenue strategies; increased profits through detailed cost-control tactics -
Banquet Captain - BeverageMarriott International Oct 2017 - Oct 2018The Woodlands, Texas, United StatesManaged $1.4M in events beverages, lowered monthly beverage costs from 16% down to 9.2% within a 4-month period as well as keeping labor low with multiple inventory turns, supervising 6-60 employeesBuilt vibrant team relations by providing group learning, affable feedback and communicating through touch-base conversationsConsistently monitored overhead expenses, inventory, labor and operating costsMaintained inventory as well as purchased a variety of items, researching and locating best possible priceReconciled credit card and cash receipts to inventory consumptionDeveloped and revised SOPs that were adopted department-wideDemonstrated ability to manage, motivate and build cohesive teams that achieved goalsDeveloped and managed annual planning, budget and lead generation forecastsKept track of event/banquet beverage metrics, monthly accruals and expense reconciliation
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Hospitality Manager- BeverageCenterplate - New Orleans Ernest N. Morial Convention Center Aug 2012 - Jun 2016New Orleans, Louisiana, United StatesManaged $2.3M in events beverage; controlled $135K in inventory and coordinated beverage sales distribution and production across a 1.5Msf of facility for 4-5 large-scale events/conventions per month including a Microsoft reception with 30,000, Keller Williams 10,000, Essence Fest 20,000 and many more. Coordinated with different departments such as Electrical, IT and Facilities to execute the demands of each event. Interviewed, hired, managed and trained up to 20 event technicians and would work with up to 160 additional temp staff at times depending on event demand. Partnered with catering and banquet departments, ensuring financial and revenue objectives for the beverage operation were met/exceeded through focus on product education for sales growth and successful identification of expense reduction through cost efficiency.Coordinated schedules while upholding union rules and regulations.Developed Standard Operating Protocols, guidelines and safety regulations. Held Staff trainings and consistently enforce standards and protocols.
Leslie Dehaven Skills
Leslie Dehaven Education Details
Frequently Asked Questions about Leslie Dehaven
What is Leslie Dehaven's role at the current company?
Leslie Dehaven's current role is Experienced Event and Catering Operations Manager.
What is Leslie Dehaven's email address?
Leslie Dehaven's email address is le****@****ent.com
What schools did Leslie Dehaven attend?
Leslie Dehaven attended Cabrillo College, Centralia High School.
What are some of Leslie Dehaven's interests?
Leslie Dehaven has interest in Community Outreach, Live Music, Flute, Performing.
What skills is Leslie Dehaven known for?
Leslie Dehaven has skills like Music Industry, Music, Band, Music Education, Drums, Percussion, Composition, Audio Engineering, Blogging, Concerts, Marketing, Music Production.
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leslie dehaven
Rogue River, Or1gmail.com -
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