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Leslie Dumon Email & Phone Number
Reservation and Guest Service Agent
at
Hotel Royal Savoy Lausanne
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Reservation and Guest Service Agent
Location
Lausanne, Vaud, Switzerland
Company size
Who is Leslie Dumon? Overview
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Quick answer
Leslie Dumon is listed as Reservation and Guest Service Agent at Hotel Royal Savoy Lausanne, a with 111 employees, based in Lausanne, Vaud, Switzerland. AeroLeads shows a matched LinkedIn profile for Leslie Dumon.
Leslie Dumon previously worked as Reservation & Guest Service Agent at Hotel Royal Savoy Lausanne and Guest Relations at Accor. Leslie Dumon holds Bachelor'S Degree, Design And Visual Communications, General from Ecole Superieure Des Arts Appliques Et Du Textile.
Company email context
Email format at Hotel Royal Savoy Lausanne
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Hotel Royal Savoy Lausanne
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Profile bio
About Leslie Dumon
Leslie Dumon is a Reservation and Guest Service Agent at Hotel Royal Savoy Lausanne. They possess expertise in customer service, attention to details, can do approach, bilingual communications, organization skills and 3 more skills.
Listed skills include Customer Service, Attention To Details, Can Do Approach, Bilingual Communications, and 4 others.
Current workplace
Leslie Dumon's current company
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Hotel Royal Savoy Lausanne
7 roles
Leslie Dumon work experience
A career timeline built from the work history available for this profile.
Reservation & Guest Service Agent
Guest Relations
- Greet VIP guests and ensure their wellbeing throughout their stay, while developing a trustful and closeness relationship.- Manage any disagreements or complains in order to find a fair solution that will be above guest expectations.- Anticipate guest needs and organise a tailored customer service.Process Trustyou comments to assess recuring problems and find lasting and suitable solutions.- Be present on strategic points to help with customer flow.Ensure our brand promess and loyalty standards are respected.
May 2019 - Jun 2021
Front Office Team Leader
- Assist the Front Office Manager in optimising and supervising daily front desk activities according to the established guidelines.- Organise the allocations of the rooms depending on the hotel activity and customers needs and requests.- Oversee and support my team on their daily tasks by providing guidance and instructions. Ensure the good communication within the team.Coordonnate room management with concerned services.
Jul 2015 - May 2019
Administration Manager
- Manage general ledger accounts and organize bill back facilities when agreed.- Control payment of foreign & domestic commissions.- Follow up invoice processing and ensure creditors are accurately paid.- Resolve financial queries from suppliers.- Order office supplies by identifying needs for all in-house departments.- Produce financial reports for Management and Head Quarters.- Organize post.
Mar 2014 - Aug 2015
Front Office Team Leader
- Supervise guests welcoming provided by my team.- Develop a high customer service- Organize daily tasks and ensure the internal procedures are followed.- Handle major guest complaints.- Help to meet the department’s qualitative and quantitative targets.
Jul 2013 - Feb 2014
Front Office Team Member
- Welcome guests upon arrival, anticipate their needs, and encourage customer loyalty by personal approach.- Handle any guest complaints.- Complete daily tasks as per internal procedures.
Oct 2012 - Jun 2013
Team & coworkers
Colleagues at Hotel Royal Savoy Lausanne
Other employees you can reach at royalsavoy.ch. View company contacts for 111 employees →
VP
Vincent Planche
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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PR
Paco Rafel Panchaud
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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AS
Alexis Sikorski
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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MI
Mike I.
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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CV
Cécilia V.
Colleague at Hotel Royal Savoy LausanneLausanne Metropolitan Area, Switzerland
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JN
Juliana Nguene
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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AL
Alexandre Lissom
Colleague at Hotel Royal Savoy LausanneGeneva, Switzerland
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MB
Madison Bey
Colleague at Hotel Royal Savoy LausanneSwitzerland
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MC
Mathieu Cuny
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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MP
Matteo Pomodoro
Colleague at Hotel Royal Savoy LausanneLausanne Metropolitan Area, Switzerland
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Vincent Planche
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
View →
PR
Paco Rafel Panchaud
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
View →
AS
Alexis Sikorski
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
View →
MI
Mike I.
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
View →
CV
Cécilia V.
Colleague at Hotel Royal Savoy LausanneLausanne Metropolitan Area, Switzerland
View →
JN
Juliana Nguene
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
View →
AL
Alexandre Lissom
Colleague at Hotel Royal Savoy LausanneGeneva, Switzerland
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MB
Madison Bey
Colleague at Hotel Royal Savoy LausanneSwitzerland
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MC
Mathieu Cuny
Colleague at Hotel Royal Savoy LausanneLausanne, Vaud, Switzerland
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MP
Matteo Pomodoro
Colleague at Hotel Royal Savoy LausanneLausanne Metropolitan Area, Switzerland
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2 education records
Leslie Dumon education
Bachelor'S Degree, Design And Visual Communications, General
Ecole Superieure Des Arts Appliques Et Du Textile
A-Levels, Design And Applied Arts
Lycee Raymond Loewy
FAQ
Frequently asked questions about Leslie Dumon
Quick answers generated from the profile data available on this page.
What company does Leslie Dumon work for?
Leslie Dumon works for Hotel Royal Savoy Lausanne.
What is Leslie Dumon's role at Hotel Royal Savoy Lausanne?
Leslie Dumon is listed as Reservation and Guest Service Agent at Hotel Royal Savoy Lausanne.
Where is Leslie Dumon based?
Leslie Dumon is based in Lausanne, Vaud, Switzerland while working with Hotel Royal Savoy Lausanne.
What companies has Leslie Dumon worked for?
Leslie Dumon has worked for Hotel Royal Savoy Lausanne and Accor.
Who are Leslie Dumon's colleagues at Hotel Royal Savoy Lausanne?
Leslie Dumon's colleagues at Hotel Royal Savoy Lausanne include Vincent Planche, Paco Rafel Panchaud, Alexis Sikorski, Mike I., and Cécilia V..
How can I contact Leslie Dumon?
You can use AeroLeads to view verified contact signals for Leslie Dumon at Hotel Royal Savoy Lausanne, including work email, phone, and LinkedIn data when available.
What schools did Leslie Dumon attend?
Leslie Dumon holds Bachelor'S Degree, Design And Visual Communications, General from Ecole Superieure Des Arts Appliques Et Du Textile.
What skills is Leslie Dumon known for?
Leslie Dumon is listed with skills including Customer Service, Attention To Details, Can Do Approach, Bilingual Communications, Organization Skills, Customer Relations, French, and English.
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