Leslie Brown Email & Phone Number

New York, NY, US

Tampa, Florida, US

I advance solution design with market research and user experience design for Nextech's all-in-one, ONC-certified electronic medical records (EMR/EHR), practice management, revenue management, and patient engagement software and services. I deploy best practices and research methods to streamline, strategize, formulate, and facilitate design and research.

New York, NY, US

• Designed and conducted start-to-finish market research engagements for Fortune 500 clients, including project logistics, budgets, methodological approaches, and presentations of research insights and recommendations.
• Conducted UX and market research with expertise in key methodologies, particularly individual interviews and focus groups (in-person and remotely conducted).
• Executive Team Responsibilities o Planning sessions for company initiatives with Executive team made up of CEO, SVP Head of Operations, and Finance Director. o Shared financial management responsibility, including the.
• Led and trained a team of 9 researchers in one-on-one and group sessions to accelerate their growth in moderation, client management, and presentation skills.
• Developed and led client team workshops to align cross-department goals and facilitated brainstorming sessions to develop internal roadmaps and action plans.
• Created and delivered presentations to industry stakeholders, clients, and internal colleagues.

New York, NY, US

• Designed and conducted start-to-finish market research engagements including project logistics, budgets, methodological approach, moderation, and presentation of research insights and recommendations.
• Designed and drafted proposals for custom research projects to achieve client business goals.
• Designed and managed project budgets and pricing for six-figure engagements.
• Won new business with pitches/presentations to new clients and converted them into loyal business relationships with multiple return engagements each year.
• Identified appropriate research methods and drafted recruitment screeners, discussion guides, creative exercises, and all other relevant materials; collaborated with clients to identify and recruit optimal research.
• Managed 3 junior researchers by providing mentorship, training, and overseeing their formal reviews.

New York, NY, US

• Managed client relationships and led discussions to align on business goals and identified research methods to best achieve them.
• Led research and moderation of interviews.
• Created study designs, managed project schedules, and prepared relevant project materials.
• Analyzed research data to identify strategic/tactical findings and recommend potential solutions.
• Wrote and presented final reports with key findings and recommendations.
• Designed compelling edited videos of key research findings for clients.

New York, NY, US

• Moderated qualitative interviews and handled logistics for projects taking place at in-home and at outside research facilities throughout country.
• Coordinated schedules and timelines of deliverables for client projects.
• Identified patterns in consumer usage and behavior, synthesized information/data, and identified strategic and tactical issues and potential solutions.
• Wrote and presented final reports with key findings and recommendations.
• Created compelling edited videos of key research findings for client presentations and reports.

New York, NY, US

• Supported researchers by managing project logistics, taking research notes, and proofreading reports.
• Served as facility host, managed facility experience for clients and research participants.
• Served as videographer, recording and editing videos of research. Created edited highlight reels of key findings from research for report deliverables.

Riva 202: Skill Acceleration

Bachelor'S, English, Film Studies

Education record