• Develop and maintain solid working relationship and function as a trusted advisor and pointof contact for the client.• Create production schedules for each project, including establishing finaldeliverable deadlines and coordinating all review/approval meetings with keystakeholders.• Acts as conduit between client and creative team and provide information andfeedback regarding needs and expectations.• Oversees production by working with project personnel (i.e., Photographers,stylists, retouchers) to realize the client’s goals.• Communicates budget modifications and risks to client on a proactive basis.• Tracks and manages product samples for photography in partnership with Merchandising Managers.• Anticipate and solve problems in a calm and methodical manner.

• Producer and Project Manager of creative & photography content for in-house creative services at Ace Hardware Corporate• Management of large and small scale creative projects and teams• Budget management and forecasting• Project scoping & timeline management• Process & workflow creation and management• Partners with Creative Management to create schedules, workflow and plans for marketing projects• Schedule maintenance for multiple projects• Forecasting long term outcomes with present day deliverable execution

• Key liaison between clients and the Photography team, including direct involvement with the RRD onsite Creative team.• Primary responsibilities include project and client management. This position seeks to enrich the customer experience through service, a positive attitude, a sense of urgency, clear communication and the utmost professionalism in all interaction.• Partners with client, RRD onsite team and Studio to develop, maintain and grow communication and teamwork between the teams.• Applies understanding of customer’s business needs to establish solid customer relationships and facilitate problem-solving.• Establishes and promotes excellent customer relations through effective and proactive communication, management of expectations and deliverables and continuous monitoring of customer satisfaction.• Facilitates the problem resolution in a timely manner and elevates appropriately when necessary.Identifies and facilitates opportunities for continuous improvement in the product, process and service.• Develops new partnerships and business opportunities across all client groups.• Partners with Studio Manager and Producer, as well as onsite team to develop new processes and project opportunities with client.• Attends all meetings with on-site team and client.• Documents decisions and discussions and communicates to studio; weekly/monthly report.• Gathers and interprets all photo direction; guides client in photographic and new opportunities.• Provides art direction to studio by event; work with onsite team on layout information.• Proactive in providing studio with all necessary sample and shot data through Shotflow1 & AEM.• Communicates with client and studio regarding merchandise samples.• File management between studio and onsite team using data asset management tools.• Manages projects based on retail calendar; meets deadlines.• Follows current style and branding guide.• Composes project estimates, timelines and plans.

• Conceptualize, organize and execute consumer, corporate and editorial photo shoots• Caption and keyword all metadata for online imagery• Edit all final photo shoots and provide final visual product for digital and print delivery• Create custom photography packages for consumer and corporate clientele• Conduct in person, telephone and online client meetings to sell digital photography for consumer websites, matted and framed prints, bound books and other photographic products• Provide excellent service and follow-up on client prospect list to generate new and retain existing business

• Managed creative teams consisting of photographers, stylists and graphic designers and provided creative art direction and editing for in-house and on location photography. • Photo Art Director for consumer products catalog including consumer home goods, fashion and apparel (on-figure and lay downs), handbags, toys, electronics and hardware• Analyzed current visual content trends for production of seasonal style guides and presented new guides to creative team members• Wrote creative briefs for photography teams to shoot products in manner that resulted in the highest consumer sales as possible via both catalog and e-commerce websites• Sourced and hired adult, child and pet models for in-house and on-location photo shoots• Outsourced more complicated shoots with off-site photo studios to produce high quality photographic products

• Provided consultative imagery research and editing services to new and existing Getty Images customers within advertising, entertainment and publishing industries• Expert in interpreting client’s visual needs and in educating clients on content licensing and copyright usage• Worked as a key wording expert to maximize stock photography, illustration and footage sales to purchasing clients and communicated proper licensing and rights usage for content• Worked with both Rights-Managed and Royalty-Free licensing models for imagery and content • Provided live chat consultation for Getty clientele actively searching on company’s website Was the dedicated research editor for large accounts including Leo Burnett, Marc USA and DDB• Responsible for imagery research and selection on numerous large sales within company ranging upwards of $100,000.

• Collaborated within marketing team to conceptualize new ideas for live event productions, presentations, marketing collateral and strategy• Advised and led marketing team on visual direction and design of collateral materials for print, online and digital content• Composed press releases for live production announcements, company news and promotional events• Managed, organized and booked photo shoots for promotional content creation• Created new fundraising plan that generated an increase in profit from previous year by 150% Established industry contacts and fundraiser donors by cold-calling prospects and diligent follow-up

Photo assisted owner and photographer. Managed daily workflow of photo studio, including scheduling and coordinating photo shoots, booking talent, and prop and equipment rental. Acted as liaison between staff and all outside film houses in the production and processing of various film formats, and digital outputting. Responsible for ordering and delivery of large output printing supplies and equipment. Assisted in large output printing jobs including video game art as well as large, wall-sized murals, banners and signage for corporate clientele.