Managing the event process for all events hosted by the Philanthropic Development team, while working closely with internal key stakeholders to establish a detailed working plan to implement communications and stewardship strategy. Tasks include creating a communications plan for each event, managing event logistics within Salesforce, building event show flows for planning team, event talent, technical directors and event hosts, serving as an onsite event manager, leading technology planning for virtual events and acting as the technical director for events as needed, and managing internal event communications within the larger Philanthropic Development team.

Communication, Events and OutreachDeveloping relationship building skills through communication with the Foundation’s diverse constituencies of donors, financial advisors, board members, grantees, community members, and other key stakeholders. Assisted on over 25 donor, professional advisor and community events; frequently generating guest lists, collaborating with marketing on creation and timing of event invitations, setting up event profiles in the organizational database, managing the guest registration process, and providing on-site logistics coordination. Assisting donors with grantmaking and providing technical support. Managing departmental marketing email lists. Served on staff-led grant committee that distributed funds to area nonprofits.Administrative SupportCreating and reviewing expense reports to ensure departmental budget is followed. Created departmental plan and managed workflow for donor advised fund set-up process; successfully processed over 60 new funds in the past 2 years. Running reports and compiling fundraising data for presentation to the board. Collaborating with human resources to create onboarding plans for each new departmental employee and providing technical training to new team members. Managing and organizing the SVP for Philanthropic Services’ meetings and calendar.

Acted as an underwriting department liaison through correspondence with external customers and internal departments. Analyzed statistical, quantitative data to process new insurance policies, plan changes and policy renewals. Evaluated requests for new business insurance quotes and calculated quote rates. Researched and classified health information to approve or deny individuals applying for insurance. Wrote detailed business process documents for tasks essential to my role. Communicated and strategically planned with my underwriting teammates to meet underwriting deadlines and facilitate continuous and efficient workflow. As a side project, I worked with the marketing department to supplement its social media presence by creating a variety of humorous Facebook and LinkedIn posts. Overall, I gained essential knowledge about the corporate sector, sharpened my analytical business skills and became an essential part of a successful business team.

Managed multiple phone lines and acted as the primary phone contact for members, agents and companies. Assisted customers with complicated questions and issues via telephone and email communications. Provided technical and administrative support to the customer service department. Promoted to the underwriting department full-time because of demonstrated understanding of the complexities of the insurance industry and the ability to manage risk.

Worked to put on the 2nd Annual Flourish Festival, a celebration of inter-generational creativity. Chaired the May 2014 Flourish Festival committee during the 2013-14 school year. Organized and finalized logistics for festival events. Collaborated with a marketing committee for the planning and distribution of festival marketing materials. Developed event support skills and learned how necessary the arts are throughout a lifetime, specifically in the later years.

Communicated extensively with students, faculty members and visiting artists to gather concert program information for upcoming concerts. Utilized InDesign to create and format concert programs. Edited and proofread program notes. Adhered to strict copy center deadlines to ensure programs were ready on the appropriate date. Gained foundational graphic design skills, honed communication and organization skills and learned about the dynamics that take place within an academic music program.

Audited grants through the analysis of end of the year reports. Wrote press releases for and aided in the planning of the organization’s state-wide conference tour. Assisted in the archival process of the Percent for Art program. Carried out internet research and telephone communications to compile a database of arts organizations. I began this internship just after the Arts Board received a major budget cut and was combined with the Department of Tourism. Witnessing this transition firsthand, I learned how important it is for an arts organization to be flexible, make difficult budgetary decisions and regroup with a positive outlook.

Welcomed and assisted patrons during Union Theater events. Coordinated the setup of the theater lobby and managed the coat check area when needed.

Collaborated with the executive and communications directors to formulate a social media policy. Developed an organizational social media plan and strategy after conducting extensive research. Managed Facebook Pages, Facebook Causes, Twitter and Hootsuite accounts. Updated and edited website content. Gained critical social media management skills and learned about the organizational mechanics of an education-focused arts non-profit.