Customer Insights And Programs Supervisor
CurrentResponsible for the customer experience at Colorado Springs Utilities.
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@csu.org
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5 phones found area 719
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Leslie Smith is listed as Customer Insights and Programs Supervisor at Colorado Springs Utilities, a with 1397 employees, based in Greater Colorado Springs Area, United States. AeroLeads shows a work email signal at csu.org, phone signal with area code 719, and a matched LinkedIn profile for Leslie Smith.
Leslie Smith previously worked as Independent Sales Advisor and Team Leader at Lia Sophia and Director of Merchandising at Paperdirect. Leslie Smith holds Bs, Business Administration; Finance, Communications from University Of Colorado.
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AeroLeads found 2 current-domain work email signals for Leslie Smith. Compare company email patterns before reaching out.
Experienced leader with decades of customer service and engagement knowledge within both the private and public sectors. Strong understanding of customer behavior from both market research and customer interactions. Solid foundation of disciplines including customer research, supply chain management, financial reporting, marketing, merchandising, customer service and sales. Career is dedicated to leading people and teams to execute strategies, create innovation, and cost savings. Specialties: Customer experience, merchandising, inventory control, procurement, marketing, business planning, profit analysis and effective team leadership.
Listed skills include Marketing, Forecasting, Customer Service, Leadership, and 9 others.
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Colorado Springs, Colorado Area
Responsible for the customer experience at Colorado Springs Utilities.
Building my own business for early retirement and financial freedom by sharing the love of Lia Sophia.
Generated sales strategies drive revenue and profitsManaged the Merchandising, Inventory and Creative teams consisting of twenty-one people Developed design and marketing concepts for printed and internet initiativesPerformed conception, development and profitability analysis for two brandsMaximized product presentation for six catalog titlesCoordinated business strategy between Catalog and Internet channels to maintain brand integrity and enhance internet effectivenessConducted competitive analysis to determine direction for marketing strategies and new productsPerformed cost analysis to set pricing to maximize a gross product margin and contributionCreated buying strategies for manufactured and purchased products to maintain budgeted inventory levelsManaged disposition of obsolete inventoryServed as liaison with operations areas, including Call Center, Order Fulfillment and ManufacturingRepresented Merchandising, Inventory and Creative functions for business and acquisitions
Generated sales strategies to drive revenueManaged team including business analysts and planners for business product entryImplemented and coordinated business planning schedulePlanned continuing product line for each catalogOrchestrated disposal of obsolete products through internet salesCoordinated movement of inventory to outlet store
Developed new business which resulted in establishing six new accountsStrengthened relationship with Senior Management through knowledge of major industry trends and strategic objectives to develop strategic and operational solutionsQualified clients based on unique business needs and long-term relationship potentialMaximized business relationships with existing clients Coordinated and conducted onsite visits to prospective clientsLead and managed the activation of new Internet product launchesDeveloped and managed operational processes for web initiativesCreated presentations and proposals to acquire new businessDeveloped Marketing material for Sales TeamTrained Sales Team and Project Managers on services and industry changes and new products
Generated strategies to drive revenueDeveloped business strategies for four existing catalogs and two start-up catalogsCoordinated efforts with the marketing department to support sales strategiesSourced, negotiated and maintained contractual agreements for licensed product lines Managed a team of four Merchandisers
Controlled purchasing and ordering inventory for five separate catalogsLaunched a system to create marketing and merchandising reports by allowing all computer systems to properly account for all product and catalog inventory transaction informationEstablished ordering strategies to maintain an optimal level of inventory and minimize backorders and lost salesMonitored and maintained vendor performanceResolved credit issues with vendors to maintain relationshipsResolved licensing and copyright issues with licensorsInitiated strategies for inventory ordering with consideration to cash flow, warehouse capacities, sales plans and customer service policies Supervised three Purchase Ordering Administrators and four Product Administration Administrators
Managed identification, movement and distribution of $33 million in inventory, including aging analysis, disposition of expired, aged and excess products to Internal and Factory Outlet programsFacilitated move of PaperDirect Inc's operations including $10 million in inventory from New Jersey to ColoradoCreated, presented and implemented yearly plans for production, active inventory, obsolete inventory and lost salesEstablished inventory control procedures and processes for multiple catalog fulfillment from one facilityDirected evaluation and decision making of the Stock Keeping Unit (SKU) to be maintained on the shipping line to minimize lost sales and obsolete inventoryEnsured all functions of Cycle Counting met audit requirements to avoid a manufacturing shutdown and a physical count
Other employees you can reach at csu.org. View company contacts for 1397 employees →
Jennifer Mccoy
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Nancy Castillo
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Daniel Finley
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Anthony Williams
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Aaron Cassio
Colleague at Colorado Springs UtilitiesGreater Colorado Springs Area, United States
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Tony Miller
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Zac Guadagno
Colleague at Colorado Springs UtilitiesPueblo, Colorado, United States
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Brenda Koskey
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Ken Frank
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Andrew Ryder
Colleague at Colorado Springs UtilitiesColorado Springs, Colorado, United States
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Activities and Societies: Volleyball Team
Quick answers generated from the profile data available on this page.
Leslie Smith works for Colorado Springs Utilities.
Leslie Smith is listed as Customer Insights and Programs Supervisor at Colorado Springs Utilities.
AeroLeads has found 2 work email signals at @csu.org for Leslie Smith at Colorado Springs Utilities.
AeroLeads has found 5 phone signal(s) with area code 719 for Leslie Smith at Colorado Springs Utilities.
Leslie Smith is based in Greater Colorado Springs Area, United States while working with Colorado Springs Utilities.
Leslie Smith has worked for Colorado Springs Utilities, Lia Sophia, Paperdirect, Walter Drake Catalog, and Communigraphics/Gac.
Leslie Smith's colleagues at Colorado Springs Utilities include Jennifer Mccoy, Nancy Castillo, Daniel Finley, Anthony Williams, and Aaron Cassio.
You can use AeroLeads to view verified contact signals for Leslie Smith at Colorado Springs Utilities, including work email, phone, and LinkedIn data when available.
Leslie Smith holds Bs, Business Administration; Finance, Communications from University Of Colorado.
Leslie Smith is listed with skills including Marketing, Forecasting, Customer Service, Leadership, Business Planning, Strategy, Merchandising, and Sales.
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