A self-starting and quick learner with versatile skills set on guest experience, employee recruiting, training and development. Excellent guest focused and conflict resolution skills. Detailed oriented and passionate about creating positive work environment, insuring FOH and BOH efficiency while striving to increase revenue. Dedicated to all things Food and Beverage for over 13 years.
Hippo
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Assistant General ManagerHippoLos Angeles, Ca, Us
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Service ManagerFunke Mar 2023 - PresentBeverly Hills, California, United States
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Floating Operations ManagerJon And Vinny'S 2021 - Mar 2023Los Angeles, California, United States. Oversee employee work in FOH and BOH to ensure compliance with company policies,regulations, and food safety guidelines across all Jon & Vinny's locations. . Perform restaurant walk- throughs to asses cleanliness and preparedness at the beginning and end of shift.. Complete Restaurant opening/ closing procedures and manage deposits.. Checked inventory and ordered supplies as needed . Oversee restaurant flow for the day to insure optimal use of time and dinning space.. Assist with stage and onboarding paper work for potential and or new hires.. Work closely with chefs to determine any new menu offerings and or changes.. Oversee staff scheduling, disciplinary actions, and guest complaints..Communicate with all management at all Jon & Vinny's locations, including daily recaps and Stats emails. -
ReservationistBestia 2018 - 2021Los Angeles, California, United States. Manage high volume calls and emails. . Coordinate all guest reservations including group events, parties, and VIP clientele. . Assist with daily menu and floor plan changes. . Experience with Outlook, Microsoft, Microsoft Office, OpenTable and Single Platform. . Oversee restaurant flow for the day to insure optimal use of time and dinning space. . Assist with stage and onboarding paper work for potential and or new hires. . Keep up to date with covid guidelines and protocols to insure safety with staff and guest.
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Administrative AssistantRépublique 2016 - 2018Los Angeles, California, United States. Manage high volume calls and emails. . Collect all invoices. Scan and upload to PlateIQ . Coordinate all guest reservations including group events, parties, and VIP clientele. . Assist with daily menu and floor plan changes. . Experience with Outlook, Microsoft, Microsoft Office, OpenTable and Avero. . Oversee restaurant flow for the day to insure optimal use of time and dinning space. -
Reservations ManagerChateau Marmont 2014 - 2016Los Angeles, California, United States. Manage high volume calls and emails. . Assist with In-House calls from hotel for guests. . Coordinate all guest reservations including group events, parties, and VIP clientele. . Create extensive data sheets for large group events, pre paid group events, and oversee submissions to alternative departments. . Aid restaurant and hotel management with all guest inquires and requests. Experience with Outlook, Microsoft, Microsoft Office and SevenRooms. . Oversee restaurant flow for the day to insure optimal use of time and dinning space. -
Lead ServerThe Magic Castle® 2013 - 2014Los Angeles, California, United States. Served guests in fast paced environment ensuring to manage time to create optimal guest experience. . Assisted other servers achieve maximum efficiency during prime/ peak times. . Trained new server hires to familiarize with restaurant and work culture. . Food and menu knowledge savvy. . Created repeat business by getting to know guests . . Complied nightly sale numbers accurately while making sure all tips were recorded correctly. . Oversee restaurant flow for the day to insure optimal use of time and dinning space. . Stayed up to date with menu changes and knowledge. . Wine knowledge savvy to increase wine sales and guide guests with pairings. -
ServerLittle Dom’S 2010 - 2013Los Angeles, California, United States. Seated and served guests, removed dinnerware with practiced pacing. . Ensured cleanliness throughout the restaurant at all times. . Knowledge in food and cocktail menu offerings. . Ensured to set up the dining room prior to service . Performed side work during shift downtime, including helping with cleaning silverware, cleaning all restaurant in door and outdoor areas and restocking condiments and garnishes.
Leslie E. Education Details
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Counseling Psychology -
Psychology -
Francisco Braco Medical MagnetGeneral Education
Frequently Asked Questions about Leslie E.
What company does Leslie E. work for?
Leslie E. works for Hippo
What is Leslie E.'s role at the current company?
Leslie E.'s current role is Assistant General Manager.
What schools did Leslie E. attend?
Leslie E. attended California State University-Los Angeles, Pasadena City College, Francisco Braco Medical Magnet.
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