Leslie Ong Email & Phone Number

Facility• Responsible for day-to-day smooth and efficient operations of outpatient clinics• Procurement of essential medical and non-medical equipment • Consolidation of, and negotiated renewals for preventive maintenance contracts across all clinics• Monitoring, tracking and replacement of IT assets and infrastructure• Ensured compliance to SOPs and facilitated MOH audits for clinic licensing renewals• Implementation of measures to ensure compliance with safe management measures issued by MOH MMTF Stakeholder Management• Coordinated with doctors, staff and other departments to ensure smooth implementation of new services and improvement of patient-centric work processes, maintaining a positive patient experience and achieving high customer satisfaction targets• Fostered good working relationships with vendors and hospital departments such as Materials Management Department (MMD), Biomedical Engineering Department (BME), Facilities Management Department (FM) to ensure minimal downtime to faulty equipment and parts• Ensured patients continuity of care during the Covid-19 situation through MOH foreign patient waivers Finance• Facilitated recovery of outstanding invoices• Collated and planned for business unit's capital expenditure and operating expenditure budget submissions• Preparation of data for yearly financial auditsAd-hoc Projects• Led a team of colleagues for selection of new office space, renovations and shift• Supported in business unit's Covid-19 command centre

Singapore

• Oversaw day-to-day operations of an audio-visual solutions provider• Liaised with and advised customers on audio requirements for events• Requisitioned and maintained inventories of equipment necessary to meet production demands• Increased business of first time clients through networking and repeat business• Earned a following of repeat business from companies and musicians through consistent work ethnic, show presentation and interpersonal skills• Conducted training sessions for audio staff on equipment capabilities and mixing techniques for live audio• Led and managed a team of 10 part-timers