Leslie Ramirez Email & Phone Number

Sylmar, Ca

- Achieved a 20% increase in sales revenue within the first year by developing and executing promotional sales strategies and fostering strong relationships with key clients- Enhanced lead generation by employing prospecting techniques such as cold calling, email campaigns, and social media outreach - resulting in a 30% increase in lead acquisition over previous years- Leveraged Quickbooks to efficiently track leads, follow up with prospects, and maintain precise records - resulting in a 15% improvement in data accuracy

Los Angeles, California, United States

- Achieved a 20% reduction in inventory discrepancies through precise transaction processing and rigorous stock management practices- Increased order accuracy by 10% by proficiently handling standard and special requests, including dietary accommodations- Delivered outstanding customer service by creating a hospitable environment and efficiently managing guest greetings, order processing, food delivery, to-go packaging, inventory restocking, and team support - resulting in a 25% increase in customer satisfaction scores

Los Angeles, California, United States

- Efficiently handled all aspects of daily restaurant operations including phone and online orders, menu presentation, food safety, waiting tables, bussing, working the register, bartending, crowd control, sanitation operations, and inventory management - leading to a 10% increase in positive customer reviews- Resolved customer issues and complaints promptly by employing effective conflict-resolution techniques and ensuring order accuracy, which led to a 30% reduction in unresolved complaints and enhanced overall guest satisfaction- Created a memorable restaurant experience with my exceptional hospitality, positive attitude, and effective communication with staff - boosting customer loyalty and positive word-of-mouth marketing by 20%

Los Angeles, California, United States

- Managed front-of-house and back-of-house operations- including stocking inventory, menu presentation, food preparation, sanitation, utilization of Square POS for accurate order processing via multiple platforms (in-person and Caviar), and resolution of customer complaints, enhancing operational efficiency by 30% during peak hours- Utilized the fundamental elements of optimal customer service to warmly greet and engage patrons, resulting in a 95% customer satisfaction rating based on feedback surveys and Yelp reviews- Facilitated training for new staff on equipment usage, customer service, food safety, time management, cash handling, and front and back-of-house operations - resulting in a 20% reduction in training time- Earned Employee of the Month for demonstrating outstanding interpersonal skills and exceptional performance within the first two months of employment

- Organized and facilitated a weekly Saturday program consisting of group games- involving autistic students, teachers, parents, and volunteers to foster personal growth and create a sense of community- Prepared engaging and interactive lesson plans for each class session tailored to individual skill levels, dance styles, physical fitness, adaptability, and interpersonal skills- resulting in a 50% increase in student satisfaction and retention- Participated in fundraisers that made our purpose known: To enhance concrete academic skills to improve participants’ self-esteem to further their emotional and social growth