• Interacted with executives, organization staff, clients, vendors and visitors on a daily basis• Facilitated all executive travel arrangements and processed T&E expense reports • Worked with Event Manager/Food Service Director and scheduled meetings, handled meeting logistics and large scale events • Maintained distribution lists, conference room booking and prepared senior level presentations• Created organizational charts, power point presentations and maintained employee time sheets• Ensured positive client relationship with DIAGEO management and internal/external customers • Responded to customer inquiries on an on-time basis via email, phone calls or in person• Performed daily office tasks such as vendor management and coordination as it pertains to the day-to- day operations and service requests including dispatching assignments to team members and following up to ensure work completion is satisfactory• Responsible for construction management, office moves and renovations • Provided monthly reports for all building related issues /preventative maintenance • Assigned special projects as required, including the Optimization Project, which was tasked to find cost effective and collaborative ways to better utilize office space to create a vibrant environment• Reconciled charges for Diageo and JLL, submit accruals and reclasses each month

• Managed the Pitney Bowes outsourced Concierge/Reception, Maintenance and A/V teams.• Maintained employee work/vacation schedules to ensure staffing needs are met in accordance with company policy and guidelines.• Responsible for day-to-day facilities support services for HQ Demand Site. Work with internal customers in all business groups to deliver value-enhancing Facilities and Corporate Services solutions to meet corporate business goals• Handled call center operations• Assisted Director of Facilities on special projects

• Responsible for implementing the Megamation Database system for the Facilities Department• Monthly reporting of service requests and preventative maintenance activities

• Provided comprehensive facilities services for 280,000 square foot office building• Primary customer service contact and liaison with all divisions and outside suppliers on routine maintenance issues • Developed relationships, professionally and courteously with building service contractors, landlords and outside vendors• Responsible for construction management, office moves and environmental comfort • Assisted Senior Facilities Manager on construction projects exceeding $50,000• Track the placement of 800+ employees/consultants through Aperture system• Review landlord’s billing for rents and additional services ensuring accuracy• Provided special project support to the Vice President as required• Coordinated daily mailroom activities and porter services