Leslie Russo Email & Phone Number

Saugus, Ma, Us

Newburyport, Massachusetts, United States

I am proud to work for the new owners of what is now Mill Town Health & Rehabilitation in Amesbury, MA.Develop rehab team schedule to ensure timely patient evaluations, treatments and discharges Provide Occupational Therapy treatment to patientsInitiate communication with interdisciplinary team members regarding patient progress, challenges, and care plansLiaise with MDS nurse to ensure accurate billingAudit rehab team documentation to ensure timeliness and accuracyAnalyze daily, weekly, and monthly reporting to optimize clinical outcomes and departmental productivityRecruit, interview and onboard new hiresCoordinate regular screening of residents to identify functional decline and opportunities for therapeutic interventionCreate collaborative functional maintenance programs with activities, nursing and dietary departments

I remained in the Watertown and Amesbury cluster of facilities under a new rehab company, then transitioned from contractor to working directly for the new owners.

Watertown, Massachusetts, United States

Managed rehab team schedule to ensure timely patient evaluations, treatments, updates and discharges for in-house and traveling therapistsInitiated communication with interdisciplinary team members regarding patient progress, challenges, and plansCreated collaborative functional maintenance and restorative programs with activities, nursing and dietary departments upon discharge from rehabLed weekly rehab team meetingsProvided Occupational Therapy treatment to patientsCoordinated regular screening of residents to identify functional decline and opportunities for therapeutic intervention

Greater Boston Area

Manager, Business Services, Deloitte Services LP, Boston, MA (1999 – 2020)Managed business services operations and hospitality functions, leading up to 17 staff providing services in four locations to more than 2,000 employees Operations Manager• Developed and managed performance of operations and hospitality teams • Leveraged technology to improve efficiency and customer-centered service in daily operations• Piloted Managed Meeting Services structure to seamlessly support all details of client-facing eventsFinancial Analysis and Reporting• Contributed to preparation of annual facilities budget of more than $1 million• Drafted RFPs and negotiated contracts with vendors• Oversaw vendor payments, including $80K monthly for catering• Conducted space utilization data analyses, providing cost-effective recommendations to leadership to support real estate strategy• Reviewed Bistro financials, identifying opportunities to improve profit margin• Mastered multiple software applications to navigate security, finance, mail, records, personnel and space managementProject Management• Managed several office closings, acquisitions, construction projects and moves including a 193K square-foot office build-out, resulting in the first Deloitte LEED certified facility• Led New England implementation and training for nationwide Business Services initiatives• Coordinated diverse facilities projects including painting, tiling, carpentry, repairs, and cleaningCorporate Citizenship• Social Impact Committee: Health & Human Resources Initiative Lead• Managing Partner Advisory Committee: Learning & Development Focus Group• Diversity & Inclusion Council: research trends for inclusion of older adults • IMPACT DAY: Site lead – coordinating transportation, supplies and meals for the teams, overseeing landscaping and clean-up projects

Wilmington, Ma

Provide per-diem Occupational Therapy Assisting in a Skilled Nursing Facility.

Saugus, Ma

Provided per diem Occupational Therapy treatment in a skilled nursing facility.

Cambridge, Ma

Provided per diem Occupational Therapy treatment on various units in the hospital.

• Trained patients with a variety of diagnoses in adaptive self-care skills • Conducted home safety assessments for rehab clients prior to discharge from facility• Collaborated regularly with interdisciplinary care team to best meet cliients’ needs

Aviation Maintenance Administration, AZ3• Ensured aircraft safety by logging flight hours and maintenance records for aircraft and components• Supported initiative to transfer all aircraft records to an electronic database

Master’S Degree, Gerontology: Management Of Aging Services

The Management of Aging Services Track includes long-term care, service-supported housing, community-based services, marketing to an aging.

Bachelor Of Arts, Anthropology

Associates Degree, Occupational Therapy Assisting