Lesli Haughan, Cisr Elite, Star Email & Phone Number

United States

I am thrilled to take the next step in my career and be my own boss! I could not have done this without the support of my family and the wealth of knowledge I've gained from my past and present insurance mentors.

Leo, In

Fort Wayne, Indiana

- Advise appropriate insurance coverage for commercial lines clients- Develop and maintain strong client relationships- Prepare insurance applications, presentations for clients, and statements of value- Market to carriers to provide optimal coverage to insured- Process renewals, endorsements, and audits. - Review policies and issue certificates of insurance

• Led the office in Sales, acquiring an average of over 300 new policies per year for the company.• Managed Human Resources responsibilities- submitted postings to job boards for new hires, scheduled interviews, and was involved in the interviewing and hiring process.• Trained new team member in systems and assisted with state requirements for insurance licensing.• Oversaw Continuing Education requirements for office.

• Superb customer service and customer retention.• Developed strategies to grow and maintain customer base.• Helped lead office to qualify for State Farm Ambassador Travel• Trained co-workers in company policy and programs.

Michigan

-Created and maintained company website to reach new customers and grow business.-Developed web presence where none had existed before. -Scheduled appointments for new clients.-Invoiced clients and accepted payments using Quicken.-Created and proofread new advertisements to generate new business.

• Assisted students with writing academic and creative writing papers from the brainstorming stages to final polished draft.• Strong focus on revising work for clarity, concision, and conforming to style expectations for academic writing.• Created new text advertising for Writing Center from 2002-2006. • Developed numerous handouts for student and teacher use.• Wrote and presented writing workshops to numerous classes.

Bachelor'S Degree, English And Communications Media

Bachelor Of Arts (Ba), English And Communications Media

Graduated with minor in Public Relations as well as minor in Media Productions. Published, edited, and created cover artwork.