Leticia J. Email & Phone Number

Rio De Janeiro, Brazil

• The focal point of Refúgio 343 in the city of Rio de Janeiro, mapping public services for access to priority rights of migrants and refugees such as health, education, and social assistance;
• Creation of host groups for refugees and migrants;
• Possible actions in the field: visit to the homes of refugees and migrants, collection of furniture, groceries, and clothes, and eventual reception of families at the airport/bus station, among other places of arrival.

Rio De Janeiro, Brasil

Campos Dos Goytacazes, Rio De Janeiro, Brasil

Offered virtual, flexible and personalized language instruction to help students of all levels achieve their Spanish language goals. I have developed a range of techniques and approaches to help students build their language skills, from conversation practice to grammar and vocabulary instruction. My virtual Spanish lessons were designed to be interactive.

Rio De Janeiro, Brasil

• Analyzed customer portfolios and issuing of invoices to IBM Global Financing Argentina, Chile, Colombia, Ecuador, Mexico, Peru and Uruguay;
• Provided solutions to customers while maintaining the integrity of internal processes, focusing on the company's business objectives and also making necessary to use an experience not only from Billing, but also in.

Rio De Janeiro, Brazil

• Managed the global accounts so they can work properly according to the contracts proposal and be a focal point to the customers, suppliers and Local Teams for LA Region;
• Supported pre and post-sales activity for ILFA(International Leasing and Finance Agreement) clients and IFSE’s by being the global facilitator and liaison between the Client, Supplier and IBM/IGF local country/COE.

Rio De Janeiro, Brazil

• Audited financing documents and set up America's deals in the system related to United States and Canada;
• Communicated with Task ID Coordinator, pro-actively, any issues or concerns related to indexing.
• Kept work instructions up-to-date and adheres to implemented controls and approvals;
• Understood processes related to content management and ensures task are carried out accordingly and in a timely manner.

Campos Dos Goytacazes, Rio De Janeiro, Brazil

Volunteered as a mentor to exchange students, responsible for the selection of students in the city of Campos dos Goytacazes - RJ, interviews with the respective host families and direct contact with school principals that students would attend. Participation in national conventions, leadership in training and counseling of families, schools, and exchange.

Jakarta, Indonesia

Volunteered as an English teacher for underprivileged children; Cultural exchange program in Indonesia, living with a local family for two months as well as studying the basic level of Indonesian Language in 2015.

Postgraduate Degree, Human Rights And Political Policies For Migrants And Refugees

• Research in International Human Traffic; • International Affairs and Conflicts Resolution Strategies.

Bachelor'S Degree, International Relations And National Security Studies

• Project Management and Strategic Planning classes at COPPEAD Institute; • Research In Refugee and International Migrations; •.

High School Diploma, Intercultural Exchange Program

Cultural exchange program financed by AFS Intercultural Programs in Costa Rica during a year (2011-2012), living with a local family.