Leticia Lopez-Hernandez, Mba Email & Phone Number

Marysville, Wa

Manage day-to-day HR operations at the site level such as programs administration and execution, company polices and producers, personnel training and development, heavy seasonal recruiting, Safety, FMLA, orientation, employee coaching, and development.• Employee relations, business strategy, health benefits, payroll, budgeting, reporting, recruiting for site personnel at all levels, implemented all employee relations policies and procedures: Employee Handbook, Travel Policy, Expense Policy, Credit Card Usage Policy, Application and all Employee forms.• Administer employee health benefits for all employees.• Process by-weekly payroll and conduct periodic audits. • Support home office and local management• Member of safety committee• Manage and execute employee recognition programs• Maintain employee records for legal compliance.• Manage employee orientations, onboarding and off boarding.

Botthell

• Full cycle recruiting: Engineering ,IT, Manufacturing, Administration, general business related positions.• Employee relations, business strategy, health benefits, payroll, financial reporting and auditing. • Developed and implemented all employee relations policies and procedures: Employee Handbook, Travel Policy, Expense Policy, Credit Card Usage Policy, Application and all Employee forms.• Administer employee health benefits for all employees.• Process by-weekly payroll and conduct finance audits.

Snohomish County

• Provide full human resources support to our clients•Full cycle recruiting• Partner with clients, agencies and educational institutions to develop employment and training plans that will meet clients' goals of self sufficiency• Provide job search assistance and coaching to clients while teaching them how to utilize current methods of job search• Manage the organization's Facebook and LinkedIn pages by researching and posting articles and community resource information• Design and facilitate public and specialized workshops, including Computer Lab, LinkedIn Account Creation and Optimization, Personal Branding, Online Job Search, Interviewing, and the WorkSource Professional Networking Group

Greater Seattle Area

Managed Human Resources and Payroll departments. Implemented new process to deliver timely accurate payroll. Implemented new HR processes, such us COBRA, incident investigations, FMLA, audits, employee relations, health benefits, recruitment and exit interviews which resulted in a more objective decision making methodology.

Greater Seattle Area

Managed reviewed and approved accounting operations, (AR, AP, Billing, Payroll, HR), integrated by 18 people and 4 direct report supervisors. Responsible for production of periodic financial reports, maintenance of accounting records and a comprehensive set of controls and budgets designed to mitigate risk and enhance accuracy of reported financial results. Calculated manager bonus and commissions, reviewed inventory, calculated weekly projections, reconciled balance sheets, prepared journal entries, developed training manuals targeted to employee development and empowerment. Reviewed all new contracts for compliance.• Developed task schedule manuals used for the Billing and AR departments• Reduced 2FTE and eliminated all overtime by cross training staff• Achieved 90th percentile ranking in the AR company-wide contest every month for six months• Reduced monthly inventory 10% by increasing supervision of the inventory process• Assimilated AmerProde, Puerto Rico acquisition, by assembling and training all office personnel

Sacramento, California Area

Managed accounting, A/R, A/P, Billing, Payroll and HR. Directed field level personnel on software use. Recommended financial controls. Developed cost / performance analyses and audits, presented findings and recommendations to senior management. • Increased productivity, personnel knowledge and reliability in company policy and procedures by cross training employees and periodic communication meetings• Reduced fuels cost when implemented route optimization changes it the office

Sacramento, California Area

Managed financially-troubled market centers, studied office personnel processes, developed solutions, trained personnel on new processes. Created A/R best practice manual which was later used in California, Washington and Arizona.• Improved A/R results in 4 market center. Reduced total unapplied money by 60% in the first month, reduced days outstanding by 40%; from 60days to 36 days and increased collection by training personnel on collections techniques, scheduling collections calls and giving team SMART goals • Assimilated Star with over 75 employees in to Aramark system (statements, invoices, finance reports). Trained office personnel on new process. Met all schedules and accuracy targets• Assimilated 250-employees Everett, WA acquisition that included one market center and 4 departments. Met all schedules and budgets.

West Cost Are

Functioned as Finance lead for implementation of Oracle-based billing and customer service software. Directed field level personnel on proper utilization of software. Advised, researched, analyzed and tested code promotion to system. Reviewed and recommended financial controls.• Implemented system on time and under budget. System simplified billing invoices making it easy for customer to read bills; therefore, reducing customer complaints• Worked with team to develop implement and evaluate employee assimilation of the new system

Sacramento, California Area

Administered and processed Human Resource, Benefit and Payroll functions for 4 market centers and 2 depots in northern California wit 4 direct reports. Used TimeTrak, Kronos, ADP and EV2 systems. Supervised application tracking, new hire and SSN verification process. Advised on worker compensation, union agreements, attendance policy, payroll taxes, garnishments, employee coaching process and productive labor.• Eliminated 4 payroll positions by centralizing operations

Sacramento, California Area

Managed 15 employees who served as support team to service and accounting teams. Directed daily operations of the AP, AR, Billing, Payroll departments. Partnered with other managers and market centers to resolve day-today market center issues.• Due to accounting system expertise and management skills, was selected to assist other market center and departments• Assumed operations of Unifirst acquisition in Sacramento, California, translated financial data into new system.

Master Of Business Administration (M.B.A.), Global Operations

Bachelor Of Business Administration (B.B.A.), Finance And Financial Management Services

Associate Of Arts (A.A.), Language