Dr. Levan Buggs ,M.S., D.D., D.Min Email & Phone Number

Troy, Michigan, United States

Provide the ability to identify, define and document business processes and business requirements for the Technology Services Department to be solutioned with technology requirements and solved through Hardware, Software, and Services. They will serve as a liaison between the business and Technology Services teams by facilitating communication and determining objectives that align with stated and unstated business needs, use cases, processes, and policies.

• Support shopfloor systems at roughly 39 Manufacturing assembly plants in North America and Mexico.• Support is provided 24/7 by the team and the Senior IT Analyst is required to carry cell on Late nights, weekends and holidays per support rotation schedule.• Identify, investigate, and recommend improvement in shopfloor applications, systems, and processes to improve operations and fulfill business need . Document AS-IS and TO-BE processes and complete gap analysis. Create and manage Function Specifications for above-mentioned changes.• Participate in projects or system enhancements with time and budgetary constraints.• Make recommendations and advise on organization-wide system improvements, optimization or maintenance efforts in software, software development methodologies, lifecycle management, modeling, and simulation.• Participate in projects or system enhancements with time and budgetary constraints• Make recommendations and advise on organization-wide system improvements, optimization or maintenance efforts in software, software development methodologies, lifecycle management, modeling, and simulation.• Participate in projects or system enhancements with time and budgetary constraints• Perform shop floor system and server upgrades and migrations as needed on weekends and holidays and execute all conversion steps per plan and direction from team lead.• Act as Subject Matter Expert (SME) for assigned plants.• Perform Business Process Testing and Regression Testing on enhancements and new processes/applications. Document all use and test cases using Dev-ops.• Analyze requirements, turn them into user stories for development teams to design and develop applications that perform in an agile environment.• Work with customers at all levels of technical ability by assisting them in the customization and development of MES system.• Assists with the creation, updates and maintenance of work instructions and system documentation.

101 West Big Beaver Rd. 14Th Floor Troy,Mi.48084

Works with the IT Manager, Engineering, Network Supervisor and Facility Manager to purchase and install appropriate hardware/software and infrastructure to support product sequencing for all customers. Primary responsibilities are as follows:• Analyze and recommend new software/hardware purchases• Implement new or upgraded solutions and train facility staff• Develop, implement, and maintain error-proofing solutions• Maintain current solutions, implement changes, and train users as needed• Develop continuous improvement and enforce System Policies and procedures• Project Management

Pontiac, Mi. 48340

•Teach courses weekly•Prepare materials and lessons to facilitate curriculum•Provide relevant assignments for students that demonstrate learning outcomes in a real-life setting•Challenge, engage, serve, and communicate with students to encourage their participation and learning while maintaining mutual value and respect•Complete grade books, learning assessments, and final exam assessments on a timely basis•Maintain credentials as required by accrediting councils/agencies and regulatory bodies

•Administrator of Microsoft Active Directory and support for system backup and integrity of applications and operation•Provide technical support for Ford Dearborn Truck production systems ECATS, EBC, CBT, Next Gen AVS (Automatic Vehicle Scheduling), QLS (Quality Leadership System), CDC II (Component Data Collection), Smart (Synch. Material Replenishment Trigger) and AIS•Provide technical support for Ford Motor Company information Systems and its users including Windows NT, Windows 95, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows server 2000, 2003 and 2008 as well as UNIX and Linux base operating systems such as AIX and Red hat.• Integrate Marquee manager software to drives the process control board display (PCB's).•Worked directly with wireless 802.11a (Wi-Fi), 802.11b (Wi-Fi), 802.11g (Wi-Fi) and 802.11n (Wi-Fi) technology.• Factory Information System application, reporting tool, marquee manager software, and paging software, Programmable Logic Controllers, Microsoft desk top software SharePoint and WebEx and knowledge of Ford Manufacturing Engineering Standards.• Integrated First Page alarm management solution to targeted machinery (paging).•Provide Monitoring, troubleshooting and repair for of Plant network Infrastructure (Fiber optics, Cisco Routers, Nortel Switches, Hubs, Network RJ45 and CAT 6 Drops, Gateways, MDF’s and IDF’s).•Provide Help desk and desktop support for PC (personal computers) operating system, application software, and database setup operations, also provides technical support to users in the use of Microsoft word, Excel, PowerPoint, Access and Outlook applications.

• Supervises and coordinates activities of employees engaged in setting up, established and monitored wired and wireless WAN's (wide area networks), LAN's (Local area networks) and mainframe technologies.•Worked directly with wireless 802.11a (Wi-Fi), 802.11b (Wi-Fi), 802.11g (Wi-Fi) and 802.11n (Wi-Fi) technology. •Setup and configured Plant network Infrastructure,Factory Information Systems (FIS), which is a network that monitors and reports all Manufacturing related status for production machinery and their processes. •Setting up and configuring programmable logic machine controllers (PLC’s) to communicate to PCs over a local and wide areas network via Ethernet, wireless interfaces and fiber optics, Data Highway (DH+), etc. •Providing support for Andon marquee management systems, Manufacturing Part Tracking System (MPTS) managing support personnel and Factory Information System (FIS) activities at the plant. •Provide Monitoring, troubleshooting and repair for of Plant network Infrastructure (Fiber optics, Cisco Routers, Nortel Switches, Hubs, Network RJ45 and CAT 6 Drops, Gateways, MDF’s and IDF’s).•Provide technical support for Chryslers information Systems and its users including Windows NT, Windows 95, Windows 2000, Windows XP, Windows Vista, Windows server 2000 and 2003 as well as UNIX and Linux base operating systems such as AIX and Red hat.•Administrator of Microsoft Active Directory and Novell servers and support for system backup and integrity of applications and operations.•Provide Help desk and desktop support for PC (personal computers) operating system, application software, and database setup operations, also provides technical support to users in the use of Microsoft word, Excel, PowerPoint, Access and Lotus notes applications. •Provide technical support for plant Skilled Trades dealing with PLC’s; Modicon Telemecanique pro 3.4, 4.0, 4.3 and 4.5 also Allen Bradley plc's 3& 5 hardware and software issues.

3011 Research Dr. , Rochester Hills, Mi.

• Delegated work assignments and trained Technicians, inspectors, Production Assistants, and other manufacturing personnel in the proper use an application of tools and equipment. • Inspected, tested, and repaired particularly complex or troublesome production equipment related issues. Machine repair experience includes integrated electronics, pneumatics, hydraulics, robotics, resistance welding, and injection molding. • Experience with Allen-Bradley & Modicon Telemecanique PLCs.• Automated assembly lines and carousels, Robots, Resistance welders, Slee welders, Laser welders, leak testers, mult-itesters.• Aqueous cleaning systems, Thermotrons, Degreasers, Curing ovens, Computer driven automation equipment, programmable Logic controllers, AMI equipment, Prosy's winders, NEG winders.• Injection molders (Engle, VanDoran, and Newberry), pneumatics, hydraulics.• Certified in Safety, Ergonomics, Video Jets, Hazardous waste disposal.•Lockout Tag-out Procedures, Kepnor Trago problem solving, ISO 9000 and QS 9000 Audit Procedures, Total Quality Management.• MRP 2, Statistical Process Control (SPC), Self-directed Work teams, Diversity training.• Applied a limited range of engineering theory and practice to study instructions drawings and prints; and to gather field, shop, or plant floor data. • Prepared drawings, plans, cost estimates, bill of material, and other supporting documents.• Assisted in the interviewing, hiring, and training of new Technicians.

Masters, Organizational Leadership

Doctorate Of Divinity, Religion/Religious Studies

Doctorate Of Ministry Studies, Divinity/Ministry

Electrical And Electronics Engineering

Education record

Education record