Leonardo Valle Email & Phone Number

With over two decades of experience, my journey as an IT Support Specialist at ESTIR Inc is driven by a commitment to excellence in tech support and operations efficiency. My expertise in Windows OS Configuration and Team Productivity underpins the reliable data management essential for our business functionality. At ESTIR Inc, my mission is to ensure that every team member has the tools they need to succeed, reflecting our culture of continuous improvement and collaborative achievement.In my role, I've honed the process of updating and maintaining essential information within our Agency Management System, ensuring data integrity for optimal business operations. My approach involves leveraging task management tools to allocate responsibilities effectively, thereby enhancing team productivity. I also play a pivotal role in generating insightful reports on policy renewals and cancellations, contributing to strategic decision-making and maintaining company policy adherence.

• It Support Specialist

  Estir Inc

  Aug 2001 - Present - New Jersey, Usa

  Update and maintain accurate information in the Agency Management System (AMS) to ensure reliable data for business operations.Create and assign tasks to employees using task management tools, optimizing team productivity and efficiency.Generate and update reports on pending policy cancellations and renewals to facilitate timely decision-making and policy management.Monitor and track task progress to ensure timely completion and compliance with company policies and procedures.