Levent Mestanoglu Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Team member who oversees client’s campaigns, making sure we carry out the plans agreed and with an eye to delivering concrete results. • Produce weekly reports and summary of the actions taken, sharing results with the client, explaining optimisation choices and the impact on the campaign.• Attend client calls and meetings, providing additional detail and background where needed.• Provide trafficking support

London, United Kingdom

Stefanie London was founded in 2019, our collection is designed to reveal the flawlessness in every woman.• Launched clothing brand• Managed social media presence • Oversaw Design and Developments of Website• Sourced suppliers and products that fit with the context of the brand.• Managed day to day e-commerce operations• Managed website content

Woodgreen, England, United Kingdom

As a Barclays Essential Banker, I am the first point-of-contact for customers, mainly face to face in a confident, professional, and knowledgeable manner. Interacting with customers on a regular basis, to resolve queries and understand requirements in order to meet their needs.• Demonstrated ownership of all queries and acting as the first point-of-contact for all customers day-to-day banking requirements, using various communication methods.• Took ownership of customer experiences, identifying improvements in service and escalating through relevant channels when appropriate.• Provided excellent customer service in every interaction I had with customers in the branch using Barclays 5* conversations model.• Built and strengthened relationships with customers in the local community while working the roles of Digital Eagle, Cashier and Banking hall staff • Balanced the amount in the till against processed transactions on a daily basis• Delivered customer prompts during contact to improve their banking experience by capturing their data for Barclays to get a better understanding of their customer’s needs.• Coordinated with peers to meet implicit and explicit targets• Proactively educated customers on the features and benefits of online and Barclays Mobile Banking.• Provided and Educated customers on the self-servicing QSP’s, ATM’s machines• Provided customers with relevant, up to date changes to the bank and Barclays products • End of day routine of servicing ATM and QSP machines to ensure their working and ready for customer the next day

London, United Kingdom

• Prepared new stock and improved existing product description and picture• Managed day to day e-commerce operations• Built email and social media marketing campaigns• Increased engagement on social media platforms (twitter % Instagram)• Analysed website and social media Google & Twitter analytics • implemented SEO techniques to increase avg. monthly traffic and sales• Monitored trends and audience overview