Levent C. Email & Phone Number

Manchester, England, United Kingdom

- Handling the post rental issues of customers & liaising between them and our suppliers. - Investigating customer queries and complaints through a thorough analysis of the details provided. - Handling customer’s expectations on timescales and potential resolutions. - Completing the full administrative cycle of detailing the customers/suppliers comments on the relevant systems.

Manchester, Birleşik Krallık

- Managed customer inquiries and complaints across multiple channels with a positive, professional approach. - Balanced customer-first thinking with business goals, maintaining focus on key performance indicators. - Worked closely with team members, actively participating in regular meetings to ensure a unified strategy.- Achieved high customer satisfaction, consistently exceeding company targets as evidenced by feedback and performance reviews.

Istanbul, Turkey

Leadership of marketing campaigns for Nokian Tyres and Kormetal Wheels in Turkey was provided, encompassing the development of strategies, management of budgets, and oversight of brand identity. The management of content creation across various platforms was effectively executed, along with the direction of digital and social media campaigns to boost sales and enhance brand visibility. Collaboration with sales, IT, and global marketing teams ensured that initiatives were aligned with corporate… Show more Leadership of marketing campaigns for Nokian Tyres and Kormetal Wheels in Turkey was provided, encompassing the development of strategies, management of budgets, and oversight of brand identity. The management of content creation across various platforms was effectively executed, along with the direction of digital and social media campaigns to boost sales and enhance brand visibility. Collaboration with sales, IT, and global marketing teams ensured that initiatives were aligned with corporate strategies, significantly aiding in the delivery of cohesive brand messaging and the growth of the market.- Directed the team, strategy development, annual planning and budgeting, and brand management. - Oversaw the creation and management of marketing materials, including product brochures, print and digital content, and a robust social media presence. - Developed and implemented marketing communications, digital and social media strategies to boost sales and brand awareness. Worked in alignment with Nokian Tyres Global and Kormetal Wheels strategies. - Created and managed paid campaigns across platforms such as Facebook, Instagram, Twitter, YouTube, Google Ads, and LinkedIn. Supported the global digital marketing team with website updates, SEO, SEM, and content creation. - Coordinated, implemented, and monitored local marketing and communication activities, sales support, and campaigns.- Organized participation in fairs and events in Turkey, ensuring marketing materials adhered to brand guidelines. - Selected and managed digital, social media, and creative agencies. - Handled Marketplace operations for brand consistency and effective product listing. Worked with the relevant team on product content writing and editing, ensuring timely execution of on-site promotions and E-Commerce events across various platforms. - Improved Nokian’s visibility among dealers, managed budgets, display performance, and enhanced product and brand awareness. Show less

Istanbul, Turkey

- Developed and implemented Digital Marketing Strategies for TIRSAN and its other brands (DAF Trucks, Kaesbohrer Trailer, Talson Trailer). - Managed digital media budgets and projects, ensuring efficient allocation across various campaigns. Led the development and execution of SEM campaigns, optimizing for maximum reach and effectiveness. - Maintained and updated website content, keeping it updated and relevant to user needs. - Directed SEM strategies and budgets while conducting… Show more - Developed and implemented Digital Marketing Strategies for TIRSAN and its other brands (DAF Trucks, Kaesbohrer Trailer, Talson Trailer). - Managed digital media budgets and projects, ensuring efficient allocation across various campaigns. Led the development and execution of SEM campaigns, optimizing for maximum reach and effectiveness. - Maintained and updated website content, keeping it updated and relevant to user needs. - Directed SEM strategies and budgets while conducting SEO studies to improve online visibility. - Managed the creation of internal banners, landing pages, and marketing campaigns to drive engagement. - Utilized Google Analytics to analyze online activity and measure campaign success. Show less

Istanbul, Turkey

- Developed and implemented Marketing Strategies for TIRSAN and its other brands (DAF Trucks, Kaesbohrer Trailer, Talson Trailer). - Oversaw the production of both printed (brochures, flyers, posters, magazines) marketing materials. - Supported event management by designing concepts and materials for a cohesive brand experience. - Established brand guidelines for group companies and ensured consistent application across all marketing materials and activities. - Coordinated… Show more - Developed and implemented Marketing Strategies for TIRSAN and its other brands (DAF Trucks, Kaesbohrer Trailer, Talson Trailer). - Oversaw the production of both printed (brochures, flyers, posters, magazines) marketing materials. - Supported event management by designing concepts and materials for a cohesive brand experience. - Established brand guidelines for group companies and ensured consistent application across all marketing materials and activities. - Coordinated product launches and road-show events, including media buying, sponsorships, and PR activities. - Organized company events, fairs, and training sessions to enhance brand presence and team knowledge. - Managed communications with multiple agencies (ATL, BTL, PR, and media planning/buying) to ensure a unified marketing approach. Show less

Istanbul, Turkey

Oulu, Finland