• As an IT Digital Projects Delivery Manager, I led successfully all technology and digital projects across the Trafalgar Entertainment Group• Completed a complex HR application using Microsoft PowerApps that has enhanced new/old resources and assets tracking by 75%, and 99% replaced paperwork onto digital platform.• Successfully onboarded and implemented a new business and work management tool, Monday.com, which boosted 100% of projects and initiatives management across the TEG… Show more • As an IT Digital Projects Delivery Manager, I led successfully all technology and digital projects across the Trafalgar Entertainment Group• Completed a complex HR application using Microsoft PowerApps that has enhanced new/old resources and assets tracking by 75%, and 99% replaced paperwork onto digital platform.• Successfully onboarded and implemented a new business and work management tool, Monday.com, which boosted 100% of projects and initiatives management across the TEG companies.• Detailed business analysis and amended workflows in HubSpot CRM, boosted the transparency and reporting, and development of better marketing decisions and strategies improved by 30%. • Worked on multiple documentation development tasks and helped develop several templates for tech and functional requirements gathering which shortened project life cycle by 25%. Show less

• As Digital Strategist I boosted custom web design projects with an excellent understanding of UX, client management & web project management skills.• Designed, tailored and developed strategies that improved the quality of respective Drupal and WordPress web builds by 50%.• Due to boosted web builds quality, SEO’s granularity, transparency and searchability of all clients’ websites and services, gained more unique visitors, and clients’ gained 60% in new customers.

• In this high profile role, I was managing the end-to-end delivery of complex system solutions, software, applications, web builds, through the lenses of agile project management.• Finding better solutions for every business-related consideration and opportunity through agile approach to business analysis conjured 50% more new business opportunities and bespoke digital add-ons and products.• Automation and simplification of project tracking and reporting system using Google Docs, which… Show more • In this high profile role, I was managing the end-to-end delivery of complex system solutions, software, applications, web builds, through the lenses of agile project management.• Finding better solutions for every business-related consideration and opportunity through agile approach to business analysis conjured 50% more new business opportunities and bespoke digital add-ons and products.• Automation and simplification of project tracking and reporting system using Google Docs, which helped 100% to the bespoke Contentful modules development, and that enhanced the client’s respective Contentful CMS websites and APIs development, and so twice as better modules were made and delivered before expected deadlines.• Improved the agency-client communication channels across couple of departments. Show less

• Responsible for leading all aspects of an IT transformation programme, and multiple medium- to high-complexity projects generally up to $800,000.• By leading all aspects of an IT transformation programme, 100% achieved a migration of a huge and complex server farm onto a Microsoft Azure cloud-base infrastructure that has boosted the performance of all RHG teams across geographies.• Using my expertise in business analysis, I have mapped 100% percent of the business, hospitality and… Show more • Responsible for leading all aspects of an IT transformation programme, and multiple medium- to high-complexity projects generally up to $800,000.• By leading all aspects of an IT transformation programme, 100% achieved a migration of a huge and complex server farm onto a Microsoft Azure cloud-base infrastructure that has boosted the performance of all RHG teams across geographies.• Using my expertise in business analysis, I have mapped 100% percent of the business, hospitality and operations software used at Radisson HQ, and developed a plan for at least 45% of reduction in software subscription costs by integrating or eliminating redundant software entities. Show less

• Helping European Commission’s Directorates and the Connected Commission IT Projects Core Team in improving their intranet platform and delivering digital products.• Created internal business, issue and documentation management processes and integrating those into Atlassian Jira and Confluence improved visibility and flow of certain parts of various projects and initiatives by at least 50%.• Improved and simplified requirements gathering and analysis by 100% which increased the speed… Show more • Helping European Commission’s Directorates and the Connected Commission IT Projects Core Team in improving their intranet platform and delivering digital products.• Created internal business, issue and documentation management processes and integrating those into Atlassian Jira and Confluence improved visibility and flow of certain parts of various projects and initiatives by at least 50%.• Improved and simplified requirements gathering and analysis by 100% which increased the speed of development and delivery of desired bespoke modules and add-ons of a huge Jive Software-based (Java) intranet platform used by the Commission.• Contributed to the high quality of user experience research and so significantly refined the web applications’ usability and development lifecycles by 50%.• Fully changed the existing inefficient Helpdesk System and implemented a well-structured, common-sense approach, using existing Microsoft SharePoint and Outlook software, and this improved user satisfaction at least by 50%. Show less

• Developing and delivering a project management programme, encompassing all the details of a project to the team members, and building great digital products that deliver exceptional business value to the clients.• Introduced agile project management approach to all web build development lifecycles, which has boosted the clients’ satisfaction rate by 30% in 3 months period, more demos of products per month increased.• Utilising agile, there were 2x more improvements to existing digital… Show more • Developing and delivering a project management programme, encompassing all the details of a project to the team members, and building great digital products that deliver exceptional business value to the clients.• Introduced agile project management approach to all web build development lifecycles, which has boosted the clients’ satisfaction rate by 30% in 3 months period, more demos of products per month increased.• Utilising agile, there were 2x more improvements to existing digital products than in a year previously.• Improved the rate by circa 50% of Drupal web builds’ content approval process by constant stakeholder and client engagement using Veeva CRM automation and the respective processes’ development and sign-off. Show less

• Planning, organising, leading, and motivating developer teams to build great products that deliver exceptional business value to users. • Managing all aspects of e-discovery and product development, utilising agile project management approach, assisted increase the client’s engagement by 30% providing them insights into multiple phases of digital product development.• Increased the number of in-development iOS and Android applications’ demos by 50% in which I actively played the… Show more • Planning, organising, leading, and motivating developer teams to build great products that deliver exceptional business value to users. • Managing all aspects of e-discovery and product development, utilising agile project management approach, assisted increase the client’s engagement by 30% providing them insights into multiple phases of digital product development.• Increased the number of in-development iOS and Android applications’ demos by 50% in which I actively played the “early adopter” and presenter role.• Conducted user experience laboratory session, where I demonstrated the agency’s latest innovations as well as improvements to the clients’ existing web builds, which improved the clients’ trust a lot. Show less

• Leading and motivating project teams we doubled the quality and number of web builds’ and applications’ development without losing quality.• Being a steady yet resilient single point of contact between the agency and the clients, I have tweaked the granularity and quality of communication which improved the timely releases of digital product elements by 40%.• By introducing and single-handedly implementing Atlassian suite – Jira and Confluence - for product backlog, bug tracking and… Show more • Leading and motivating project teams we doubled the quality and number of web builds’ and applications’ development without losing quality.• Being a steady yet resilient single point of contact between the agency and the clients, I have tweaked the granularity and quality of communication which improved the timely releases of digital product elements by 40%.• By introducing and single-handedly implementing Atlassian suite – Jira and Confluence - for product backlog, bug tracking and documentation management, I have 100% improved digital products’ projects deliveries, which also boosted client satisfaction rate.• Increased 100% the quality of technical and administrative documentation by implementing a structured Knowledge Base via Atlassian Confluence.• Enhanced the delivery of all iOS, Android and Ruby-on-Rails based applications and digital products, getting new features earlier out than planned. Show less

• Providing more consistent and regular feedback to the creative and engineering teams, this polished up the overall product quality.• Knowledge of current digital technology, WordPress, and Adobe Experience Management CMS helped a lot in communication with, and understand the client’s end product vision and during requirements gathering.• Managing engagements through strategy, user experience, creative ideation, detailed design, development, and implementation.

• As head of teams, the communication between internal IBM teams and the external clients had boosted at least 50% due to a new more agile approach.• Due to the knowledge cross-skilling within my teams and better delegation of tasks and responsibilities, the quality of maintenance and services on the clients’ systems increased and the clients’ feedback was 40% more positive than in previous 6 months.• Automating the monitoring of all customers’ websites increased by 75% the… Show more • As head of teams, the communication between internal IBM teams and the external clients had boosted at least 50% due to a new more agile approach.• Due to the knowledge cross-skilling within my teams and better delegation of tasks and responsibilities, the quality of maintenance and services on the clients’ systems increased and the clients’ feedback was 40% more positive than in previous 6 months.• Automating the monitoring of all customers’ websites increased by 75% the quality-of-service IBM has provided in 3 years period; therefore, IBM could experience a 20% increase in revenue.• Improving the quality of existing processes for incident, problem, and change management, showed a 30% increase in service and crucial SAP, database (Oracle, DB2) and Linux, AIX and other UNIX systems’ maintenance request, and overall client satisfaction over a year period. Show less