Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.Perform data backups and disaster recovery operations.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Configure, monitor, and maintain email applications or virus protection software.Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.Design, configure, and test computer hardware, networking software and operating system software.Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.Confer with network users about how to solve existing system problems.Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.Confer with network users about how to solve existing system problems.Analyze equipment performance records to determine the need for repair or replacement.Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.Maintain an inventory of parts for emergency repairs.Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Perform routine network startup and shutdown procedures, and maintain control records.Maintain logs related to network functions, as well as maintenance and repair records.Monitor web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

Oversee activities directly related to making products or providing services.Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Manage staff, preparing work schedules and assigning specific duties.Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.Plan and direct activities such as sales promotions, coordinating with other department heads as required.Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.Locate, select, and procure merchandise for resale, representing management in purchase negotiations.Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.Manage the movement of goods into and out of production facilities.Develop and implement product marketing strategies including advertising campaigns and sales promotions.Recommend locations for new facilities or oversee the remodeling of current facilities.Direct non-merchandising departments of businesses, such as advertising and purchasing.Plan store layouts, and design displays.

Oversee the daily performance of computer systems.Answer user inquiries regarding computer software or hardware operation to resolve problems.Enter commands and observe system functioning to verify correct operations and detect errors.Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Refer major hardware or software problems or defective products to vendors or technicians for service.Develop training materials and procedures, or train users in the proper use of hardware or software.Prepare evaluations of software or hardware, and recommend improvements or upgrades.Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.Inspect equipment and read order sheets to prepare for delivery to users.Modify and customize commercial programs for internal needs.

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Refer major hardware or software problems or defective products to vendors or technicians for service.Oversee the daily performance of computer systems.