Levi Leffler Email & Phone Number

Beverly Hills, California, Us

• Operate box office at both Riverside Municipal Auditorium & Fox Performing Arts Center • Address customer concerns & complaints with professionalism, ensuring a positive experience• Perform all ticketing transactions and reporting through Ticketmaster’s TM1 & Host• Manage ticket distribution in sales, inventory, will-call, and guest lists• Maintain accurate records of ticket sales, refunds, and exchanges for accounting and reporting purposes• Collaborate with other departments for to ensure smooth operations on event days

San Jose, Ca, Us

• Assist in planning and implementation of events throughout the year.• Proficiency in Microsoft Office and Google Docs Editors Suite.• Generate revenue, attendance, and sales reports.• Aid in managing all ticketing events.• Prioritize and delegate workloads to develop efficient productivity.

San Jose, Ca, Us

• Operate and monitor Ticketmaster platforms with high efficiency.• Train sales staff and box office attendants in CRM and TM Archtics.• Support sales and service staff with processing and account management.• Verify and report sales and cash activity with our finance department.• Optimize FEVO as a secondary database to increase sales and for ticket distribution.

San Jose, Ca, Us

• Assist in the hiring and supervising part-time staff.• Provide support with managing accounts thorough CRM platforms.• Collaborate in the creation of promotions and fundraising.• Ensure all Ticketmaster system needs are met.

San Jose, Ca, Us

• Represent the San Jose Earthquakes and their respective partners and sponsors.• Event preparation and operations. • Data Collection from communities and businesses.• Distribute collateral to local businesses. • Oversee select in-game contests and promotions, and data collection.• Increase brand awareness and recognition.

Cupertino, California, Us

• Market Core training for best practices and expectations as a Specialist.• Knowledge and adaptiveness to new products and inventory.• Embrace and uphold the core elements in Apple’s culture.• Deliver exceptional customer service experiences.• Uncover customers’ needs for advising, selling or product maintenance.• Support Team Members in various roles.

Santa Clara, California, Us

• Perform ticket operations for all 49ers and Levi's Stadium events.• Provide invoicing and collection support for 49ers Season Tickets and SBLs.• Utilize TM Archtics and MS Dynamics to support sales, service, and operations.• Work cooperatively with team members across all departments.

Sacramento, Ca, Us

• Maintain high proficiency in sales and data processing.• Report and document touch-points through Salesforce and MS Office.• Develop a comprehensive understanding of inventory for effective communications.• Establish and nurture relationships with customers to build rapport.

Rancho Cordova, Ca, Us

• Maintain a high knowledge of plans, products, and services.• Provide proficiency in processing claim payments and recognizing billing errors.• Effectively follow policy and procedures for resolving customer complaints and grievances.• Input confidential documentation, letters, and forms into insurance software and CRM platforms.• Educate members and prospective members of benefits and plans.• Effectively maintain and support service level and average speed of answer (ASA) standards.

Sacramento, California, Us

• Provide general counseling for new and prospective students.• Review student records for documentation and eligibility.• Process CSU applications and transcripts.• Maintain a proficiency in using CMS and MS Office programs. • Assist in the operations of events for new students throughout the year.• Provide presentations and tours for new and prospective applicants.

Bachelor Of Science (Bs), Business Administration/Marketing

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies