Levi Leffler Email & Phone Number

Beverly Hills, California, US

• Operate box office at both Riverside Municipal Auditorium & Fox Performing Arts Center
• Address customer concerns & complaints with professionalism, ensuring a positive experience
• Perform all ticketing transactions and reporting through Ticketmaster’s TM1 & Host
• Manage ticket distribution in sales, inventory, will-call, and guest lists
• Maintain accurate records of ticket sales, refunds, and exchanges for accounting and reporting purposes
• Collaborate with other departments for to ensure smooth operations on event days

San Jose, CA, US

• Assist in planning and implementation of events throughout the year.
• Proficiency in Microsoft Office and Google Docs Editors Suite.
• Generate revenue, attendance, and sales reports.
• Aid in managing all ticketing events.
• Prioritize and delegate workloads to develop efficient productivity.

San Jose, CA, US

• Operate and monitor Ticketmaster platforms with high efficiency.
• Train sales staff and box office attendants in CRM and TM Archtics.
• Support sales and service staff with processing and account management.
• Verify and report sales and cash activity with our finance department.
• Optimize FEVO as a secondary database to increase sales and for ticket distribution.

San Jose, CA, US

• Assist in the hiring and supervising part-time staff.
• Provide support with managing accounts thorough CRM platforms.
• Collaborate in the creation of promotions and fundraising.
• Ensure all Ticketmaster system needs are met.

San Jose, CA, US

• Represent the San Jose Earthquakes and their respective partners and sponsors.
• Event preparation and operations.
• Data Collection from communities and businesses.
• Distribute collateral to local businesses.
• Oversee select in-game contests and promotions, and data collection.
• Increase brand awareness and recognition.

Cupertino, California, US

• Market Core training for best practices and expectations as a Specialist.
• Knowledge and adaptiveness to new products and inventory.
• Embrace and uphold the core elements in Apple’s culture.
• Deliver exceptional customer service experiences.
• Uncover customers’ needs for advising, selling or product maintenance.
• Support Team Members in various roles.

Santa Clara, California, US

• Perform ticket operations for all 49ers and Levi's Stadium events.
• Provide invoicing and collection support for 49ers Season Tickets and SBLs.
• Utilize TM Archtics and MS Dynamics to support sales, service, and operations.
• Work cooperatively with team members across all departments.

Sacramento, CA, US

• Maintain high proficiency in sales and data processing.
• Report and document touch-points through Salesforce and MS Office.
• Develop a comprehensive understanding of inventory for effective communications.
• Establish and nurture relationships with customers to build rapport.

Rancho Cordova, CA, US

• Maintain a high knowledge of plans, products, and services.
• Provide proficiency in processing claim payments and recognizing billing errors.
• Effectively follow policy and procedures for resolving customer complaints and grievances.
• Input confidential documentation, letters, and forms into insurance software and CRM platforms.
• Educate members and prospective members of benefits and plans.
• Effectively maintain and support service level and average speed of answer (ASA) standards.

Sacramento, California, US

• Provide general counseling for new and prospective students.
• Review student records for documentation and eligibility.
• Process CSU applications and transcripts.
• Maintain a proficiency in using CMS and MS Office programs.
• Assist in the operations of events for new students throughout the year.
• Provide presentations and tours for new and prospective applicants.

Bachelor Of Science (Bs), Business Administration/Marketing

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies