Levi Merrill Email & Phone Number

Woodward, Oklahoma, United States

Oklahoma

· Evaluate local business’s needs and provide solutions. Mainly expand internet presence and incorporate MIS, MRP, and ERP Solutions. Utilize cost benefit analysis to determine plan of action.· Build websites, set up Customer Relationship Management Systems, Inventory Management Systems, Accounting Software, Ecommerce Platforms, and teach Social Media Marketing.· Typically work with WordPress and other plugins to create websites quickly and simplify processes for clients. For advanced issues, utilize Php, SQL, CSS, HTML, JavaScript programming. Mainly use Python or .Net for scripts.· Utilize OO Analysis to define problems and then implement agile software development techniques to resolve issues. · Use of Autodesk Fusion to create 3D Designs before constructing, fabricating, or 3D printing parts if needed.· Active Virtual Reality, Augmented Reality, and Mixed Reality research with Microsoft HoloLens and HTC Vive utilizing C#, C++, Unity or Unreal Engine.

· Oversaw over 3600 leads per month with response time under 4 minutes at one of the largest dealerships in Oklahoma. · Created an automated text chatbot and ringless voicemail software to reach an extra 4k people per day. · Created a buyback program that dramatically reduced inspection costs and increased sales.· Coached phone etiquette and appointment setting strategies with the business development center. · Hired, evaluated, and coached both sales staff and BDC with sales presentation, closing techniques, and structuring deals. Manage payroll, vendors, negotiated pricing, created email, text, voicemail, and social media campaigns.

· Awarded salesman of the month 3 months in a row and was promoted from Sales to Marketing Director after 3 months. · Managed vendors, company budgets, internal processes, and company image. · Utilized data-driven analytics to make decisions on which ads to run with Facebook and Google Ads.· Took us from one of the worst dealership ratings on Google from 1.3 to 4.7 at our highest. · Increased website traffic from 8,000 views per month to over 70,000 the first month. Maintained that volume of traffic. · Increased quality of sellable vehicles and reduced inspection costs dramatically by eliminating auction cars through campaigns of buying vehicles.· Noticed an untapped market in the Hispanic community and increased sales by 82% in the first month with continued growth in volume and gross.

· Helped management solve a massive problem with the battery issues on iPhone 7 and 8s.· Had a queue of over 20,000 people in Oklahoma and the surrounding states who needed to replace their batteries. · Took us from fixing 100 phones a day to over 700 without quality loss for current customers and appointments.· Day to day, utilized time management and people skills during direct interaction with customers to resolve issues, repair relationships, and add value to the customer’s experience with devices.

· Cofounder in a blockchain startup before the Bitcoin Boom. · Worked to build on top of a decentralized database (BigChain DB) and created a Cryptocurrency mining business. · Managed 15 people in high intensity programming sprints and managed software development life cycles.· Project Owner with company Customer Relation Management tool, Database Design, Front and backend of the website. · Ensure that investors saw ROI and that the company was profitable regardless of currency prices. · Setup and maintained over 10,000 Antminer Computers, wrote optimization code, oversaw maintenance of machines.· Oversaw physical and digital marketing for the company.

Oklahoma City, Oklahoma

· Wrote an algorithm within the Outlook Mobile App that took a support queue from 45,000 people to 2000 the first day of implementation.· Wrote scripts that became useful tool in every Microsoft Store’s Toolkits.· Became team lead and implemented project management tools into our tech team to dramatically reduce turnaround time. Taught salespeople how to use the tools technicians use to solve simple customer issues to reduce wait time.· Awarded Most Valuable Employee 2 times in one year. Was mentored by HoloLens staff for School Projects.· Led workshops on Microsoft Applications such as Windows 10, Office365 for business, Excel, Word, Outlook, Teams, Power BI. Became familiar with how Azure Cloud is used in building, testing, deploying and managing applications.

· Built upon The Multi-Sensor Aerosol Products Sampling System (MAPSS) to validate big data provided by NASA. Worked to provide optimal supercomputing algorithms for big data. · Created a Beowulf cluster with recycled computer labs then used parallel programming optimization techniques such as CUDA, OpenMP, MPI, OpenACC, and PyCuda to accelerate operations. Experience with Fortran and C.· Worked with Big Data Framework Hadoop and managed all source code with GIT.· Managed process flows with JIRA and Scrum.

· Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories storage, etc. in accordance with standards and project/operational requirements. · Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.· Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.· Configure / add new services as necessary.

Clinton, Oklahoma

Manage guest services. Administrative duties. Upsell rooms. Direct calls to and from guests. Calculate final bills and receive payments. Handle customer complaints.

Weatherford Oklahoma

Managed employees to run the smoothest, cleanest, and most organized bar possible.

Deal with customers on a one on one basis. Responsible for all managed inventory. Trusted with company money and property. Promoted through the ranks starting as a dish washer all the way to head bartender.

Woodward, Oklahoma

Applied skills learned at High Plains Technology Center to design, and create items used for the oilfields. Learned Arc, Mig, and Tig Welding. Worked as a team to accomplish tasks. Learned to appreciate the satisfaction of a hard day’s work.

Bachelor’S Degree, Computer Science

Activities and Societies: Computer ClubWorked on projects with Microsoft Hololens, created 3D games with Xbox Kinect, Worked with HTC.

Bachelor’S Degree, Manufacturing Engineering Technology

Activities and Societies: NASA First Technology Challenge NASA Moonbuggy ProjectUsing quality methodologies to strive for continuous.

Associate’S Degree, Applied Science

Activities and Societies: Helped build homes with Habitat for Humanity.Computer applications in Microsoft Office, public speaking.

Lead Carpenter, Construction Trades

Learned many trades. Everything from detailed craftsmen-ship to framing, drafting, and many other types of basic construction.

High School Diploma, General