In my most recent role as People Manager at Uber, I had the unique opportunity to lead a dedicated team of specialists handling real-time bug and outage support on a global scale. This experience honed my skills in problem-solving, team management, and customer service - all crucial for a role as a Customer Service Representative.With 15+ years in dynamic and fast-paced environments, I've developed a knack for turning challenges into opportunities. My ability to motivate my team and drive them towards making their largest possible impact is something I take immense pride in. I am also proficient in recruiting and corporate recruiting, where I have successfully built high-performing teams from scratch. These skills have not only helped me excel in operations management but also equipped me with the ability to understand and cater to diverse customer needs.I am now looking forward to leveraging these skills in a Customer Service Representative role where I can further enhance customer experiences while contributing positively to the team's performance. If you're looking for someone who can handle pressure with grace, deliver exceptional results, and foster teamwork, let's connect!