Levi Doty Email & Phone Number

Medford, Oregon, United States

Medford, Oregon, United States

* Helped build this company from an internet service provider into a Telecommunications provider over the 20 years I have been employed* Upgrade and manage servers in traditional environments as well as virtual server management environments in a diverse environment made of Alcatel, Cisco, Adtran, Linux, BSD, and Windows operating systems.* Manage and maintain firmware and device profiles for phones and devices within the VoIP network. * Manage receiving and processing of data from vendors, including CDR, Vendor Invoices, Customer Statements, Customer letters.* Manage domain registration and renewals for customer and company domain and SSL certificates.* Oversee the Hosted PBX / VoIP team, new PBX build out, DID and Carrier routing, new customer deployments.* Troubleshoot customer data and voice connections and equipment including DSL, COAX, FIBER, and SD WAN connections.* Troubleshoot Tier 3 VoIP issues and aid in resolution.* Maintain company VPN and network connections.* Onboard new hardware into the VoIP Hosted PBX system and build out new hardware profile configurations.* Assist management and accounting staff in technical or vendor issues.* Maintain updates and backups for company hardware* Create systems and software to help staff to better utilize time and focus on specific tasks.* Maintain internal and customer domain DNS, hosting, databases, mail services.* Troubleshoot and provide resolutions to internal and customer related systems issues dealing in a wide range of topics.* Aid in the implementation of new services and systems as well as training staff and customers as needed.* Create scripts and systems that can be utilized internally or marketed to customers.* Maintain internal and public websites and databases for the company.* Provide assistance, training, and guidance to Tier I and Tier II support techs and sales officers.* Handle equipment configuration and installation for SIP conversions.

Phoenix Oregon

This is my personal business outside of InfoStructure. I provide in home/business computer services that includes: software and hardware repair, upgrades, virus and malware removal, tutoring, network analysis, network repair, network installation, backup analysis, backup system installation/implementation security systems management, and POS system management. I take all my experience as a Systems Admin and make it available to my customers as a mobile IT person.I also design websites, custom user site controls, custom databases, shopping carts, shipping calculation, and other scripting using PHP, PERL, JavaScript, and others. I specialize in making custom user interfaces that allow the user to modify/add to their site in a simplified manner.