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With over two years of dedicated leadership in customer operations at Animed Direct, my expertise lies in streamlining operations and enhancing customer satisfaction. As the current Head of Customer Operations, I am committed to aligning our customer service excellence with the mission of Animed Direct, fostering a culture of responsiveness and reliability. My role is pivotal in shaping strategies that resonate with our customer's needs while promoting a collaborative environment that values diverse perspectives.In my tenure, I've led both Customer Services and Prescription Operations teams, ensuring seamless engagement and fulfilment of services. At Animed Direct, my focus has been on maintaining robust relationships with our logistics partners and driving operational efficiency. These efforts have been fortified by my competencies in operations and people management, which have been instrumental in uplifting the customer experience and achieving operational success.
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Head Of Customer OperationsAnimed DirectLowestoft, Gb
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Head Of Customer OperationsAnimed Direct May 2024 - PresentDiss, England, United KingdomI lead both the Customer Services Team and the Prescription Operations teams who both directly engage and fulfil a service for our customers. I also lead on maintaining our relationship with our logistics colleagues within the centralised CVS business. -
Head Of Customer SupportAnimed Direct May 2022 - Jul 2024Diss, England, United Kingdom
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Customer ServiceVirgin Wines Oct 2009 - Feb 2010 -
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Lewis Cole Skills
Lewis Cole Education Details
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Hellesdon High School
Frequently Asked Questions about Lewis Cole
What company does Lewis Cole work for?
Lewis Cole works for Animed Direct
What is Lewis Cole's role at the current company?
Lewis Cole's current role is Head of Customer Operations.
What is Lewis Cole's email address?
Lewis Cole's email address is le****@****nes.com
What is Lewis Cole's direct phone number?
Lewis Cole's direct phone number is (800) 673*****
What schools did Lewis Cole attend?
Lewis Cole attended Hellesdon High School.
What skills is Lewis Cole known for?
Lewis Cole has skills like Management, Project Management, New Business Development, Event Management, Account Management, Customer Service.
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