Provide critical support by resolving operational issues, ensuring accurate data entry, and maintaining clear communication with both internal teams and external stakeholders, contributing to efficient workflow management and timely problem resolution.

Consistently upheld company values by ensuring transparent and detailed communication across departments, efficiently coordinating schedules for new and existing patients, and exceeding quality assurance expectations through meticulous attention to detail and proactive problem-solving.

Set up and operated CNC mills per blueprints and job orders, ensuring precise parts production. Generated inspection reports and monitored quality using indicators, calipers, and micrometers to maintain specifications.

- Led a team of machine operators, enforcing safety protocols, conducting random part inspections, and troubleshooting machine failures to maintain production quality and meet delivery timelines.- Programmed and optimized G-Code for all CNC machines, ensuring efficient and accurate production. Managed machine scheduling and daily operations, including opening the shop, preparing machines, and conducting inspections.- Quoted prices for parts, managed customer communications, and provided technical support, ensuring customer satisfaction and on-time delivery.

- Assisted in writing G-Code under the guidance of the lead CNC Programmer, gradually taking on more responsibilities as skills developed.- Prepared and aligned fixtures, gathered tools, and supported machine setups to ensure smooth production operations.

Operated CNC machines and conducted daily part inspections, ensuring adherence to specifications while supporting overall production with hand tools and drill press operations.