• Create and execute an editorial strategy for PetMD content verticals.• Design and manage the workflow necessary to enable veterinary writers and freelance writers to produce excellent work, including providing guidance and feedback to writers on article direction and focus.• Manage the internal editing process, including supervising and coaching internal and freelance editors.• Create assignments based on SEO research to provide comprehensive coverage in assigned verticals.• Respond to internal requests for information/stats from other teams; respond to general email inquiries.• Publish articles in Drupal.• Track and report on content data and make decisions depending on information.• Support workflows of other editors as needed.

• Write and publish articles analyzing media within the horror, sci-fi, indie, exploitation, action, and thriller genres.• Conduct, transcribe, and edit interviews with talent.

• Review advanced screeners of films and TV series from studios such as Amazon, IFC Films, IFC Midnight, Shudder, Netflix, and Discovery+.• Conduct, transcribe, and edit interviews with talent. • Publish two news articles per week analyzing media within the horror, sci-fi, and thriller genres.

• Write monthly articles for the film section of Boston Hassle that are devoted to supporting the independent and underground film community. • Conduct, transcribe, and edit interviews with talent. • Attend in-person and virtual press screenings of films by Netflix, HBO Max, A24, Paramount, 20th Century Studios, and Shudder. • Attend and provide coverage of film festivals, such as Salem Horror Fest and the Boston Underground Film Festival.

• Write interviews, concert reviews, and artist profiles on both national and international musicians, from Hozier to The Rolling Stones. • Collaborate with The Boston Globe and GBH to highlight the Boston music scene and rising local artists. • Partner with communications and public relations firms to orchestrate on-site coverage of music festivals, such as Boston Calling.

• Collaborated with content experts across Dana-Farber to write, review, and publish educational resources for patients and their caregivers across the cancer trajectory.• Created and edited patient education content that explains complex cancer treatment concepts using plain language principles. • Led and participated in projects related to patient and caregiver education.• Conducted independent literature reviews to fact-check information.• Applied principles of health education, plain language, and learning theory in the editing process, assuring content complies with the departmental style guide and DFCI policies related to the topic.• Collaborated with program coordinators and other departments, external vendors, and illustrators to produce critical elements of the materials.• Coordinated publication of assigned educational resources directly onto the Dana-Farber Cancer Institute website.

· Managed a number of communication channels in line with strategic and business goals. · Built internal relationships with EBNHC leadership, as well as establish and maintain external relationships with vendors and community groups. · Took on the management of multiple business and strategic initiatives, liaising with subject matter experts to develop content and communication tools for social media, direct patient communication, community outreach, and our employee intranet. · Oversaw the daily tasks of direct reports who assisted in the development and execution of department initiatives.

• Wrote, translated, and edited in-app surgical and medical instructions into empathetic patient and caregiver-facing content.• Worked directly and collaborated with in-house clinical experts, including physician assistants, nurse practitioners, registered nurses, and medical doctors.• Wrote and edited scripts on physical and mental health, and provided voice-overs for educational and promotional videos. • Wrote and presented content across departments (Medical, Research, Creative, Product, Marketing, Engineering). • Served as Editor-in-Chief of the company-wide newsletter, promoting employee well-being, mental health, diversity, and positive work culture. • Led a team of five content writers as chief editor, and reviewed and approved content. • Onboarded new writers and acclimated them with the company style guide and content management systems.

• Conduct interviews with artists, such as Vanessa Carlton, for Berklee College of Music’s newspaper.• Review albums across all music genres.

• Worked with hospitalists, nursing staff, patients, families, and case-management professionals to assist in follow-up appointments, medical records, insurance, and aftercare plans before patient discharge.• Collaborated with Residency Program and Department of Medicine leadership on best practices for in-patient medical services.• Coordinated with multiple clinicians, including medical students and specialists, to facilitate patient care.• Arranged for interpreters to communicate with non-English speaking patients and families.

· Copyedited for grammatical accuracy for documents and wikis.· Built a thorough understanding of data labeling conventions.· Provided support to global sites.· Localized established guidelines from various other languages into English.· Identified and eliminated bugs.· Delivered high quality data output under aggressive deadlines.· Worked autonomously with minimal direction.· Handled unique data analysis requests from a range of data customers.· Contributed to process improvements to reduce handling time and improve data output.· Dove deep into issues and research while implementing solutions independently.· Provided quality expertise to other team members and coaching improvements.

· Analyzed system behavior and assigned status and error labels to user interactions.· Analyzed bugs for devices.· Reviewed, analyzed and edited data catalogs' grammatical accuracy for systems.· Contributed toward process improvements to reduce handling time and improve output.· Provided high quality deliverables under aggressive deadlines and working autonomously with minimum direction.· Mentored new employees during on-boarding process.

• Wrote website and blog (rwulibraryconnect.org) content, including articles, interviews with faculty, visiting writers and students as well as profiles of artists and writers such as Georgia O'Keeffe and Claire Messud.• Performed research on a full range of website topics using multiple databases, as well as WordPress.

• Managed 12+ poolside waitstaff and organized monthly employee schedules.• Trained new employees and assisted them in developing member-service and other communication skills.

• Collaborated with the editor-in-chief to publish Mount Hope Magazine (mounthopemagazine.com), a literary magazine featuring fiction and nonfiction content, interviews, short stories and poetry.• Led an 18-person team of writers, editors and designers, overseeing all phases of the publication process, from content selection through layout and design.• Assisted in the magazine’s editorial direction, and ensured that quality standards and deadlines were met.• Interviewed award-winning novelists Daniel Handler (A Series of Unfortunate Events), John Backderf (My Friend Dahmer) and Craig Thompson (Blankets) and wrote interview copy.• Edited (developmental and line editing) authors’ original material into clear, concise and publishable copy, while preserving the integrity of the author’s voice.

• Assisted professors in conducting research on technology, environmental and public-affairs topics using JSTOR, Project MUSE, New York Times Digital and other research databases and search engines.• Instructed students in using the library’s full range of digital and non-digital resources.