Stephen Balcom Email & Phone Number

Seattle, Wa, Us

Plantation, Florida, Us

-Own the Dog and Cat Treats P&L, which contributes >$1B in Net Sales annually (~10% of Chewy’s sales). Lead team of 7 category managers. Accountable for retail fundamentals (price, selection, convenience) and partner with marketing, site experience, product, search engine optimization, and other internal teams to create a customer obsessed shopping experience.

Seattle, Us

-Orchestrated P&L for >$1B in revenue, managing Amazon Business's most intricate clientele, the Commercial Fortune 1000. Established and grew three high-performing Sales/Account Management teams from 5 headcount to 25 in an 18-month period. Achieved 40% revenue growth in back-to-back years (2021 and 2022) through the implementation of new Go-To-Market (GTM) strategies and collaborative product development endeavours with partner teams.-Crafted a visionary Three-Year Plan (3YP) in collaboration with diverse stakeholders spanning product, supply chain optimization, selection, pricing, payments, legal, and marketing. This strategic blueprint sparked a transformative initiative aimed at fortifying B2B procurement and supply chain competencies, including inventory reservation and seamless customer forecast integration. Led the charge in introducing and piloting new product offerings.-Spearheaded a re-organization to transition from a do-it-all salesperson model to a hunter/farmer sales model, which fostered specialization and enhanced client engagement. Established new input metrics and shared successes with peer teams (e.g., Public Sector and Commercial Small Enterprise), who created these new teams in their orgs.-Exemplified a commitment to talent development by building career plans and promoting two direct reports to Senior Manager. Consistently received top tier “Connections” scores, which statistically represent employee satisfaction from daily surveys. Passionate about fostering a culture of continuous learning and excellence, driving organizational success through the empowerment and development of our most valuable asset, our people.

Seattle, Wa, Us

-Negotiated and managed relationships on >$1B spend with contract manufacturers and suppliers. Accountable for delivering networking racks on time and with quality to ensure the performance of AWS.-Expanded manufacturing footprint from two to five global facilities amidst new China/USA tariffs. Partnered with legal, engineering, and demand planning to expedite shipments and optimize global supply chain/operations to minimize costs.-Devloped new manufacturing capabilities for $10B RFP for Department of Defense cloud contract. Explored customer containerization opportunities for mobile datacenters and negotiated new manufacturing capabilities that unlocked AWS’s ability to bid on the contract.-Prioritized and created a new reconciliation audit of monies to/from contract manufacturers and recouped $XM in overpayments. This was outside my job responsibilities but necessary due to broken audit processes.

Seattle, Wa, Us

-Led Amazon’s Global IT hardware sourcing team with accountability for >$350M in IT spend. -Delivered >$30M cost savings by negotiating IT hardware contracts. Consolidated requirements from customers, developed relationships with vendors, and executed extensive Request for Proposals (RFPs) to optimize customer needs and frugal financial terms.-Partnered with Lab126 and built a new security token that every Amazonian used daily. I originated the idea, networked, and wrote a business requirements document (BRD) that was approved by several VPs to invest >$XXM and build the product. I managed the program from start to finish working through Legal, Information Security, Design, and various other technical teams. The project delivered >$XXM net value and significantly reduced security risk to Amazon.

-Created positive cash flow and managed P&L via risk-weighted trades in Treasury bond market.-Analyzed fixed income markets through fundamental and technical research of monetary policy, fiscal policy, currencies, stocks, commodities, macroeconomic events, and global interest rates. Automated financial analysis tools utilizing regression-based analysis to increase quality of trade selection and decrease time to trade execution.

London, England, Gb

-Accountable for >$450M of natural gas and electricity for BP’s oil refineries and petrochemical plants. -Negotiated complex contracts with utilities and free market energy providers that delivered cost savings/avoidance of $25M. Optimized contracts for security of supply to maintain operations and safety of refineries and petrochemical plants. Visibility to C-level where I presented and received approval for long-term market sector strategy.-Delivered $5M in a rate settlement by creating an end-user group, recruiting 15 peer companies, and raising $100K to fund an independent electric rate case study. Demonstrated that Santee Cooper (an electric utility) increased costs beyond what was statistically reasonable given energy price curves and their generation profile (coal, nat gas).

-Designed and crafted handmade furniture from natural hardwood and metal. $50K revenue in 1.5 years of operations. Published in Fast Company, various websites, blogs, and newspapers.-Created B2C go-to-market (GTM) strategy inclusive of pricing, product design, product development, and marketing. Established supply chain and procurement processes to maximize cash and fund bootstrapped growth.

Chicago, Il, Us

-Traded >$50M of natural gas molecules and negotiated pipeline capacity across USA and Canada.-Responsible for delivering natural gas to manufacturing sites; optimized cost and supply levels.-Conceptualized ERP system to track weighted average cost of gas delivered to each site. The system had a dual purpose: (a) accounting for month-end close and (b) optimization of regional operations based on actual cost of energy.

Chicago, Il, Us

-Created, implemented, and operationalized new ERP production scheduling system across 57 USA and Canada sites. Directed strategy with cross-functional team including SDEs, TPMs, and management consultants.-Measured and reported user adoption to VPs and plant managers monthly, which led to 40% increase in user adoption.

Master Of Business Administration (M.B.A.), Finance, Economics, Econometrics And Statistics

Bachelor’S Degree, Supply Chain Management