Lexi Mcdermott Email & Phone Number

• All the responsibilities of Customer Relations Manager and International Customer Relations Manager. • Processes improvement through in-person evaluations at reseller locations• Time and data management improvement through dedicated support

• Facilitate bi-weekly forecasting calls for both East and West reseller divisions• Collaborate with Reseller management to enhance operations and procedures for a smoother relationship• Developed and Implemented new forecasting method• Coordinate trainings on leading products • Onsite with Reseller partners at least one week per month

Rochester, New York Area

• Develop direct relationships with customers to maintain high satisfaction by providing information and services in a timely manner • Manage the pre and post sales activities for Territory Managers throughout the U.S and Canada while they focus on potential customers• Act as the first point of contact for over 300 customers and 4 channel partners• Work with each internal team throughout the sales process • Report and analyze on existing and potential accounts • Work with customers to show return on investment with new plate and equipment solutions• Provide Territory Managers with Sales agreements and presentations • Continue to develop knowledge for industry products and services to provide the most accurate and well-versed information to customers • Managed trade show booth on two occasions for Digital Print equipment and services• Participated in NexPress Operator Training to enhance my ability to discuss technical matters with customers.

• Prepared sales proposals, data analysis, and participated in customer-focused events • Extensive product and sales training • Developed Image Library sales tool for use on the creation of customer proposals • Completed special projects for Sales and Marketing teams

Bachelor'S Degree, Accounting And Business/Management, Graduated

Activities and Societies: American Marketing Association club, schussmeisters(snowboarding), volleyball club Bachelor of Science.

High School

Activities and Societies: Ski Club, Basketball Team, Varsity Track, Varsity Volleyball Team, Tech Club, Volleyball Club through Buffalo.