Lexi Koenig Email & Phone Number

Louisville, Kentucky, United States

• Serve as liaison between the hockey account team and Team Relations Specialist. Guide and assist with Team Relations duties when necessary, including but not limited to VIP assistance, escalations, team outreach.
• Serve as the FIRST “touch” our clients and guests have with our company for assigned accounts.
• Serve as customer service liaison between hotel, event producer, team contact and guests.
• Assist in the RFP and contracting process, including researching hotels, creating and sending RFPs, reviewing proposals and sending/retrieving executed contracts.
• Build requested inventory, hotel spreadsheets, on-line reservation portal for each event.
• Input and/or double check hotels in the reservation system.

Louisville, Kentucky, United States

• The primary job of the Team Relations Specialist is to work directly with each team who has, is or will be attending our partner events.
• The Team Relations Specialist sets up their housing block for each event they are attending and works with the National Account Manager and Hotel Relations Manager to make sure that each step of the housing process is.
• The Team Relations Specialist is an integral part in making sure the event producer, the hotel(s) and team are all taken care of and receiving excellent customer service.
• Serve as the first customer service “touch” for teams attending assigned accounts.
• Work with event producers to acquire registration and collaborate on outreach to teams.
• Proactively contact all teams who have attended in the past, who are targeted to attend and/or who are registered for the event to secure their team blocks.

Clarksville, Indiana, United States

- Assisted the store management team with general supervision in assigned departments and other areas of the store as needed.- Ensured customer lines are minimized, directed the flow of customers, and ensured each customer received outstanding customer service by providing a friendly environment.- Provided clear communication through directing on-floor.

Clarksville, Indiana, United States

- Assisted the store management team with general supervision in assigned departments and other areas of the store as needed.- Ensured customer lines are minimized, directed the flow of customers, and ensured each customer received outstanding customer service by providing a friendly environment.- Provided clear communication through directing on-floor.

New Albany, Indiana, United States

- Created a world-class customer experience by providing passionate customer service and selling through customer engagement. - Provided register coverage as needed and ensured strong customer service standards were met by supporting cashiers through complex transactions. - Served as primary customer service provider at the front end and liaison between.

Canton, Ohio, United States

- Created a world-class customer experience through front-end customer engagement and point-of-sale interaction. - Cash register ringing & general cash handling. - Upheld company standards for merchandise presentation of the best apparel and equipment brands in sporting goods. - Promoted company programs including warranty sales, Scorecard (loyalty.

Louisville Metropolitan Area

- Operated the Tickets.com system and provided accurate information for customers purchasing game day tickets. - Prepared and executed group outings for companies, non-profit, and other organizations hosting events at Louisville Slugger Field.- Provided customer service and communicated with fans on the concourse during games at stadium attractions..

Akron, Ohio, United States

- Took high quality in-game pictures as well as headshots of players. -Utilized Adobe photoshop to create headshots for display on the video board. - Operated broadcast HD cameras and live instant replay systems as well as directed live baseball productions. - Assisted the promotions team while operating a wireless camera for in game promotions. - Assisted.

Marion, Indiana, United States

- Fulfilled customer orders and assisted customers with returns and orders as needed throughout the semester.- Received, sorted, shelved, and picked up packages for students.- Relocated all books to the new location as well as set up the organization and ensured the books stay organized.

Marion, Indiana, United States

- Created training plans for athletes based on experience and fitness level and adjusted them as needed throughout the season.- Qualified to the IHSAA Regional meet as a team.- Communicated with parents each week about the plan and expectations.- Coordinated with the Athletic Secretary on eligibility, registration, and transportation needs.

Canton, Ohio, United States

- Contacted local rugby coaches to gauge interest in matches. - Created marketing materials for raffle to Dublin, Ireland.- Laid the groundwork for a raffle with a grand prize of over $5,000.

Marion, IN

- Managed social media accounts (FaceBook, Twitter, Instagram).- Recruited potential writers through advertising and word-of-mouth.- Mentored new writers.- Pitched story ideas.- Stayed up-to-date on what was happening on campus and the community.

Marion, Indiana

- Managed Shred Shed social media accounts (Facebook and Instagram).- Planned community events for the Shred Shed to raise funds and awareness.- Coordinated trainer schedules.- Implemented new classes.- Created monthly newsletters.- Attended a few weekly classes.

Vienna, OH

• Managed social media accounts.
• Updated current marketing items with the revised logo and ordered any new signs, displays, etc.
• Updated and maintained company website content, including pictures/videos.
• Created monthly newsletters.

Marion, Indiana

Massillon, OH