Leigh Ann Freeman Email & Phone Number

Greensboro--Winston-Salem--High Point Area

Winston-Salem, North Carolina, United States

-Knowledge of guest service fundamentals and experience building a guest first culture in food & beverage. -Ability to provide guests with information around when to purchase items and in what quantity, as well as storage tips. -Experience in Food & Beverage business fundamentals; department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies. -Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising.

Charlotte, North Carolina Area

-Supervised multiple teams, including a 16-member team with personnel across South Carolina, Kentucky, and Tennessee to build and execute processes that enable private investigators to conduct their mission. -Managed our budget and ensured that projects were appropriately funded – kept track of my team’s expenditures and ensured little to no under burn or over burn while meeting client needs.-Piloted a model for mentorship for entry level personnel that conduct administrative duties, which created well-defined duties and career paths and enabled the office to receive the needed admin support.-Built tailored processes based on requirements – including investigative and reporting – which resulted to no time loss in case execution and allowed the company to show value in investment to clients.-Assigned tasks to team members and evaluated projected for timeliness and completeness to ensure it meets our client needs. -Conducted quarterly and annual reviews of my employees, reprimanded as necessary, and ensured that good performance was rewarded.

Winston Salem/Greensboro/Charlotte

Promoted consumer products, music artists, comedians, movies, television, live events and lifestyle trends.

Kings Mountain, Nc

-Conducted data entry, collected and recorded tenant payments, and wrote and signed lease agreements on behalf of the organization.-Led property advertisements on behalf of the property, leading to no vacancies in the units from January to May 2012.-Collaborated with the property manager and owners to prioritize work based on the severity of the situation; learned to lead myself and other interns, and to follow the property manager’s guidance as appropriate.-Learned and often used conflict resolution techniques to mediate hostile issues between tenants and reached win-win situations when possible.

- Demonstrated customer focus by maintaining a solutions oriented attitude throughout their shopping experience. - Assist with sales displays, creating visuals to attract customers- Customer service, cashier, sales floor, pricing, shipment, inventory

Bachelor Of Arts, Communication Studies

High School Diploma