Laurel Stewart Email & Phone Number

499 Douglass St, San Francisco

Creating new and exciting small businesses catering to SF neighborhoods. • Transformed an abandoned liquor store into a dynamic neighborhood café, market, and event space. • Develop, maintain, and execute a food and menu plan for multiple locations. Monitor food and labor costs. • Execute all accounting aspects for the businesses (QuickBooks Online). • Manage scheduling, payroll, ordering, vendor relationships, employees.

Provide various services to chefs, restaurants, and emerging food markets.• Provide catering for events of all types and sizes, from intimate high-end dinners for 8-12, to large-scale conference-style lunches. • Cataloged notable San Francisco bars, restaurants, and sights for use in a new and innovative search tool.• Provide consulting to emerging food business.

Part of a team producing memorable events and amazing food for 20-3000 in diverse venues around the Bay Area.• Work in all aspects of event production from set up to break down, working lines, creating kitchens in unique locations, producing amazing food. • Team player also requested to do special features – live mozzarella making demo at a vineyard wedding in Napa, cotton candy at a company Christmas party at the Armory Community Center.

Chosen to provide account management, scientific and software support on Genedata's Screener platform.• Designed, scoped, managed and implemented project plans for customized professional service work deployed to large, global pharmaceutical companies, including installation, training and support.• Worked as part of a team that designed, created, and implemented new product features based on customer feature requests and market research. • Implemented large scale data integration, software installation, upgrades, training and support.• Generated critical account renewals and helped established new business through preparation and delivery of technical presentations to potential customers.• Improved client understanding, utilization, and satisfaction of complex software applications by designing and delivering productive training workshops.

Selected by the premier Enterprise Image Intelligence™ company to provide customized solutions to pharmaceutical and biotech customers using innovative image analysis software. • Designed, scoped, and presented project plans to customers for using object-oriented and context-sensitive analysis to automatically extract intelligence from images.• Developed and implemented custom rule sets based on proprietary eCognition software for Life Science customers using cell-based assays, histopathology, high-content screening and digital pathology.• Increased software sales by generating and delivering effective case study presentations that highlight software benefits to major commercial accounts.• Provided leadership to junior members of the consulting team.

After the acquisition of Silicon Genetics by Agilent, continued to provide account management, technical support and systems setup on a line of products for this innovative scientific measurement company.• Created plan for providing new enterprise products to global pharmaceutical companies that identified costs, time and resource management, risk management and accountability throughout each stage of implementation.• Facilitated acquisition of major pharmaceutical contract for previously undefined professional services worth nearly $1 million by crafting effective service documentation.

Chosen to provide account management, technical support and systems setup on a line of products for this small scientific start up.• Generated critical account renewals and established new enterprise market business through excellent working relations developed as main pre-sales support channel, installation expert, account manager and ongoing technical support channel for over 60 large corporations.• Improved product quality and client satisfaction by testing applications for bugs and fulfillment of client needs in conjunction with marketing and development teams.

Selected by a leading provider of genomic technologies to develop and execute tests for microarray data integrity.• Processed microarray expression data and developed software for microarray expression analysis, storage, retrieval and collaboration. • Produced statistical reports and generated data tables via Unix and SQL scripting. • Designed and deployed an online microarray gene expression data service. • Identified and resolved several data integrity issues that improved data quality before product delivery to customers.• Assured quality product development by establishing standard operating procedures for scripts crafted to analyze data.• Increased the speed of the Life Express RNA software product release to market by coordinating the activities of 15 colleagues and improving communication between database, dataflow, software, marketing, biologics and customer technical support teams.

Recruited to manage technical laboratory procedures by a biotech company relating to its main product of customized oligonucleotides and genes for research.• Streamlined production of custom oligonucleotides and genes and maintained high quality standards during high-volume orders.• Resolved technical difficulties by troubleshooting machinery, computer systems and data transfer as well as investigating and compensating for loss of sample materials.• Assured product satisfaction by analyzing and approving quality control metrics before shipment to customers.

Bs, Bachelor Of Science In Biology, Minor In Studio Arts

Oracle Administration

ORACLE EDUCATION CENTER – San Francisco, California 2003 Oracle9i DBA Fundamentals I Course

Business

UC BERKELEY EXTENSION – San Francisco, California 2006 Project Management Professional Training Course

Certificate, Jams, Marmalades And Chutneys

Was a member of the inaugural 3 month intensive class on creating a small local food business: www.foodcraftinstitute.org/