With over six years of experience in the travel industry, I am a passionate and dedicated senior travel consultant who specializes in creating tailored itineraries for premium customers and upmarket luxury partners. I have a strong knowledge of the East African safari market, and I have completed the Asilia Academy certification program, which covers the best practices in conservation, hospitality, and sustainability. My mission is to provide exceptional service and memorable experiences for my clients, while supporting the local communities and wildlife that make this region so unique and diverse.As a sales manager, I manage the daily relationship with our customers and partners, and develop partnerships and commercial agreements with various safari agents, such as accommodation providers, ground handlers, and airlines. I also work closely with several departments, such as marketing, HR, and operations, to optimize scalable processes and prepare the sales team for constant growth. I have successfully handled direct sales and customer care, and trained and supported my team members on a daily basis. I have also leveraged my skills in operations management, sales, and tour operations to execute and complete the sales project plan through effectively coordinating people and resources.