Leo Gilbert Email & Phone Number

Fort Lauderdale, FL, US

I work closely with the Senior Director IT Digital Workplace on both long-term strategic communications and engagement as well as day-to-day operational messaging. I also partner with various IT leaders and team members to organize end-user enablement and knowledge management for IT services and functions. Here are some of my responsibilities:* Own writing.

• Communications | Collaboration | Employee Engagement | Content StrategyExperienced hands-on internal & employee communications manager able to work across functional areas to deliver exceptional content. Client.
• Full communications content lifecycle experience, from concept, through writing and editing, to publishing and managing editorial calendars. Experience with digital media, print, and web publishing.
• People management experience with small and medium teams, both local and remote. Able to manage and develop direct reports as well as drive success for teams reporting to others in a virtual or dotted-line matrix..
• Experience with intranets, print, web, social media, internal & employee communications.
• Experience managing MS Teams, Slack, Yammer, Jive, & SharePoint collaboration tools.
• Experience with both Chicago Manual of Style & AP Stylebook. I also have managed editorial calendars & content scheduling.

San Francisco, CA, US

• As Digital Channels Program Manager I had these responsibilities:
• Collaborate with the Communications + Engagement team and our network of communicators to refine messages by audience, determine appropriate channels/timing for distribution, and ongoing touch-points.
• Manage editorial calendar. Edit content (copy, photos, video) post development to ensure consistency, as well as adherence to editorial standards and brand voice.
• Manage and publish content to relevant platforms within our digital ecosystem, accurately and on schedule.
• Help maintain and lead our editorial calendar on a quarterly and day-to-day basis making sure that all articles, features, videos, and assets are looking clean and fit within the brand standards.
• Plan, write, edit, and improve copy for web and mobile experiences.

Chicago, Illinois, US

• Internal Communications Vice President & Intranet Managing EditorMy mission was publishing stories that engage, inform, and aligned our team members and our business.
• Manage editorial calendar and internal employee communications (schedule, write, edit, publish all stories on multiple platforms).
• Consult and advise business partners on best-practices for internal employee communications and develop content strategy.
• Support innovation and customer journey communications. Active with internal innovation programs and events, in communications, intrapreneurship, fintechs, and technology.
• Support diversity and inclusion and employee resource resource group communications and events (DEI and ERG communications).
• Help business partners choose images that tell a story. Provide photography advice, photo editing services, and Photoshop editing to partners.

Chicago, Illinois, US

• Managed internal communications via a SharePoint-based intranet.
• Managed legacy Vignette content.
• Consulted with business line partners on communications strategies.

Gaithersburg, MD, US

• Inovis merged with GXS in June 2010.
• Intranet Communications Managing Editor
• Delivered internal communications through various media.
• Community manager for company Yammer social collaboration site.
• Partnered with HR, Marketing, IT, and other business groups on internal communications.
• Managed and administered SharePoint-based intranet and content management system.

Gaithersburg, MD, US

• Inovis acquired QRS in November 2004. The role for both is below.
• Managing editor for internal communications.
• Partnered with Marketing, Support, IT, and HR to write and edit internal employee communications and internal and customer-facing email communications.
• Wrote and edited internal communications, newsletters, and news articles.
• Created style guide, publishing standards, graphics, and templates.
• Community manager for company Yammer collaboration groups.

• Personify's profiling and web analytics technology created behavioral profiles used to drive marketing, CRM, and personalization initiatives. NOTE: the company profile on LinkedIn is for a different Personify.
• Managed intranet and company website. Wrote, edited, and published communications for employees and customers.
• Edited and formatted marketing brochures, flyers, datasheets, and other marcomm materials.
• Wrote employee communications.
• Managed a writing team of staff and contract writers.
• Established processes, scheduled writing, editing, and production tasks for new and existing Web analytic software products.

Bellevue, WA, US

• Promoted to director after acquisition of Seeker Software. Seeker produced web-based self-service HR products. Managed team of writers and editors in Redmond, WA and Oakland, CA.
• Established company-wide documentation objectives and assignments based on product plans and goals.
• Established processes, coordinated writing, editing, and production tasks for the Concur eWorkplace suite of applications.
• Scheduled projects, coordinated production of technical documentation, end-user documentation, and context-sensitive help.
• Edited manuscripts for grammatical and technical accuracy. Created graphics and wrote text for SeekTech, an online documentation website.
• Managed team of writers in two locations (Oakland, CA & Seattle, WA).

Richmond, VA, US

• Client/Server and Web-enabled Strategic HR applications.
• Wrote and edited content for customers and employees.
• Managed company website and intranet. Created analytics and usage reports using WebTrends.
• Led effort to convert documentation from printed manuals in binders to electronic delivery using FrameMaker for production, distributing the documentation on CD-ROM and company website in Adobe PDF format.
• Managed team of 5-8 technical writers.

• Wrote and edited manuscripts for publication.
• Mastering Netscape SuiteSpot 3 Servers Wrote chapter on Media Server. Sybex. Fall 1997
• The ABCs of Intranets 360 page overview of intranet planning, technology, and setup. Sybex. Spring 1997
• Getting Started with InPower Strategic HR for the Web Introductory guide for end-users. InPower. Spring 1997
• "Town and Trail: Balancing community and solitude in Jack Kerouac's The Dharma Bums and Desolation Angels" Paper for seminar on the Beat movement. Spring 1996
• InPower Tools User Guide & Reference 350 page manual for developers. InPower. Winter 1995

• Sybex was a pioneer in publishing technical books on software and technical topics for end-users.
• Managed staff of ten in-house typesetters and freelance page layout artists.
• Coordinated work flow and scheduled books. Met four-to-eight-week production schedules for books up to 1000 pages.
• Designed and/or created various PostScript specialty fonts.
• Created advertising and promotional materials for sales and marketing departments.
• Programmed Compugraphic Quadex Q5000 typesetter.