Liam Mcwhirter Email & Phone Number

Melbourne, Vic, Au

Senior leadership role responsible for sales, revenue growth and marketing in Origin Energy's newly formed Origin Zero business. Origin Zero aims to accelerate Australian businesses towards net zero. Responsible for leading Business Development and Marketing teams that support Origin's large business customers ($3.5B Revenue and $100m Opex).

Melbourne, Victoria, Australia

Responsible for leading our Retail Inbound Contact Centres both domestically and internationally. Position is accountable for transforming customer experience and lowering operating costs to enable Origin to compete effectively to build market share across our core Commodity, Broadband and Solar products.

Melbourne, Australia

As part of Origin's Retail 2020 strategy, accountable for leading the Customer Journey Transformation programme which significantly uplifted customer experience and lowered operating costs across the Retail business. Position was accountable for leading core customer episode redesign across Moves, Credit, Billing, Product Renewal and New Connections and introducing cross journey capabilities such as Intelligent Automation, Authentication and Smart IVR.

Melbourne, Australia

As a member of the Origin Retail Sales leadership team, I am accountable for providing innovative energy solutions which meet the needs of businesses across Australia. Position is responsible for leading experienced Business Managers (FTE 60+) and managing Origin's residential customer activation program.

Melbourne, Australia

Responsible for leading Origin's entry to the Western Australia natural gas mass market. Management of key project milestones from feasibility study, executive FID engagement and successful market launch. Providing leadership of 100 resources across IT, regulatory, operations and go to market stream. Successful delivery of the project on schedule, below budget (<$10M) and securing a positive consumer response.

Melbourne, Australia

Reporting to Executive General Manager, Retail, responsible for the management of strategic people activity across Origin's Retail business. As a member of the Retail Leadership Team, the role was responsible for defining and executing the people strategy which supports the objective of Origin Retail becoming Australian's must trusted energy solutions provider. With a total headcount of 1500, spanning both onshore and international BPO support activity, the role encountered diverse challenges associated with the employee engagement, retention, talent development, employee relations and change management.

Brisbane, Australia

Reporting to General Manager, People Culture, senior HR practitioner responsible for leading a team of HR business partners who leverage the benefits of a centralised HR support model to strategically partner with Integrated Gas business (LNG and Upstream E&P). Provide commercially focused people management advice to enable successful project delivery and efficient operations.

Brisbane, Australia

Reporting to Head of People Culture, responsible for providing strategic human resource management advice to Project Director of a start up coal seam gas greenfield project with a total capex value of $24billion. Effective management of all people risks enabled the project to proceed through FEED stage and achieve a successful final investment decision. Key responsibilities included management of industrial relations with tier 1 construction contractors, development of a project resourcing strategy and partnering with downstream operator (ConocoPhillips).

Brisbane

Responsible for providing operational and strategic human resource management advice to several divisions within Origin's Energy Markets division. Partnering with a diverse range of operational divisions (blue collar & white collar), responsible for delivering people solutions with support of centres of expertise.

Brisbane, Australia

Responsible for providing practical advice in organisational development and project activity.

Master Of Business Administration (Mba), Business Administration And Management, General, Gpa 6.6

Activities and Societies: Member of Golden Key International Honour Society for Outstanding Academic AchievementDean's Award for Academic.

Bachelor Of Business, Marketing & Human Resources, Gpa 5.30