Laurence George Moneo
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Laurence George Moneo Email & Phone Number

Services Consultant-IT Glue at Kaseya
Location: Miami-Fort Lauderdale Area, United States, United States 7 work roles 2 schools
1 work email found @kaseya.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@kaseya.com
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Current company
Role
Services Consultant-IT Glue
Location
Miami-Fort Lauderdale Area, United States, United States
Company size

Who is Laurence George Moneo? Overview

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Quick answer

Laurence George Moneo is listed as Services Consultant-IT Glue at Kaseya, a company with 789 employees, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a work email signal at kaseya.com and a matched LinkedIn profile for Laurence George Moneo.

Laurence George Moneo previously worked as Application Support Analyst at Vertex Inc. and Customer Success Coach at Intrigma Inc.. Laurence George Moneo holds Bachelor Of Arts - Ba, Criminology from University Of Miami.

Company email context

Email format at Kaseya

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{first_initial}{last}@kaseya.com
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AeroLeads found 1 current-domain work email signal for Laurence George Moneo. Compare company email patterns before reaching out.

Profile bio

About Laurence George Moneo

Focused Systems Analyst with 7 years of experience providing phone, email, and in-person technical support to customers. Accomplished in gathering information from customers and conducting research to resolve complex technical issues. Detail-oriented with support ticket tracking and providing a comprehensive overview of issues and resolution attempts.

Listed skills include Have Been Building Computers Since Age 14, Research, Microsoft Word, Microsoft Office, and 3 others.

Current workplace

Laurence George Moneo's current company

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Kaseya
Kaseya
Services Consultant-IT Glue
new york, united states
Website
Employees
789
AeroLeads page
7 roles

Laurence George Moneo work experience

A career timeline built from the work history available for this profile.

Services Consultant-It Glue

Current

Miami, Florida, United States

Provide timely and efficient consulting and process integration services to new SMB partners using Kaseya's IT Complete Suite of solutions (including PSA, RMM, IT Glue, and Security)Serve as the primary point of contact throughout the entire implementation process.Manage multiple partner implementation projects while providing both high-level and detailed.

Jan 2023 - Present

Application Support Analyst

Remote

  • Facilitates resolution of customer issues by logging, triaging, and resolving when applicable. When needed, work with appropriate resources to route to the appropriate group for full resolution.
  • Drives positive results in Customer Experience through timely response, and positive interaction.
  • Responsible for meeting targets for performance metrics to achieve daily work goals.
  • Possesses awareness of sensitivity regarding internal and external proprietary information and can distribute information appropriately.
  • Provides consistent communication customer and work lead to effectively set and manage expectations.
  • Responsible for identification of relevant knowledge that can be developed into future guidance related to application issues and their correct resolution.
Jun 2022 - Dec 2022

Customer Success Coach

Train customers on how to use our softwareProvide online and in-person seminars on various featuresCreate onboarding plans and training curriculum for new clientsBuild strong, strategic customer relationshipsWork on our Customer Support team 3-4 days per week managing incoming phone calls and email tickets via Zendesk. This may include occasional weekend.

Jul 2021 - Jun 2022

Information Technology Support Specialist

Aventura, FL

  • Providing internal remote and in-person IT support for over 1,200 employees across the US, Canada, Russia, and Israel.
  • Working on improving existing Ticketing system policies and procedures.
  • Generating weekly and monthly reports to present to IT manager and CIO.
  • Slack admin: creating and deactivating accounts and channels, as well as creating internal workflows for common IT procedures.
  • Microsoft365 admin: responsible for creation and deletion of accounts and archival.
  • Assisted in the deployment and ongoing support to three new warehouses.
Jan 2020 - Jul 2021

Help Desk Team Lead

Miami/Fort Lauderdale Area

  • Acted as shift manager to 4-5 technicians at a time.
  • Created and managed existing tickets using ManageEngineticketing system
  • Collaborated with other lead analysts in creating and deliveringtraining material for incoming technicians, and coordinatedsemesterly orientation sessions.
  • Implemented digital signage across the Business School withdigitalsignage.com software, as well as coordinate with differentdepartments regarding their digital signage.
  • Assisted Service Desk Supervisor in interviewing potentialtechnicians when available.
Sep 2018 - Dec 2019

Interim Help Desk Supervisor

Miami/Fort Lauderdale Area

  • Took over the duties of Service Desk Supervisor along with otherlead analysts until a full-time replacement was hired
  • Point of contact for faculty and staff requesting or purchasingnew equipment.
  • Placed purchase orders for new equipment, with assistance fromfull-time IT Manager.
  • Coordinated interviews with approximately 6 potentialtechnicians, as well as read applications to determine whowould be selected for interviews.
May 2018 - Sep 2018

Help Desk Technician

Miami/Fort Lauderdale Area

  • Provided over the phone and in person technical support to over150 faculty and staff throughout the Miami Business school.
  • Imaged and deployed new PC’s in Faculty and Staff offices,classrooms, and the 5 computer labs located throughout theBusiness School.
  • On certain occasions, would run the A/V control booth in ourin-house auditorium for events when A/V staff was unavailable.
May 2015 - May 2018
Team & coworkers

Colleagues at Kaseya

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2 education records

Laurence George Moneo education

High School Diploma, Criminology

Westminster Christian High School

Activities and Societies: Debate Team, Honors Chamber Orchestra, Quiz Bowl, Drama.Was a member of the Foreign Language Honor society..

FAQ

Frequently asked questions about Laurence George Moneo

Quick answers generated from the profile data available on this page.

What company does Laurence George Moneo work for?

Laurence George Moneo works for Kaseya.

What is Laurence George Moneo's role at Kaseya?

Laurence George Moneo is listed as Services Consultant-IT Glue at Kaseya.

What is Laurence George Moneo's email address?

AeroLeads has found 1 work email signal at @kaseya.com for Laurence George Moneo at Kaseya.

Where is Laurence George Moneo based?

Laurence George Moneo is based in Miami-Fort Lauderdale Area, United States, United States while working with Kaseya.

What companies has Laurence George Moneo worked for?

Laurence George Moneo has worked for Kaseya, Vertex Inc., Intrigma Inc., Gotrg, and University Of Miami Business School.

Who are Laurence George Moneo's colleagues at Kaseya?

Laurence George Moneo's colleagues at Kaseya include Matthew Dulin, Boris Mladenov, Dara Lamden, Irene Villatora, and Michelle Conlon.

How can I contact Laurence George Moneo?

You can use AeroLeads to view verified contact signals for Laurence George Moneo at Kaseya, including work email, phone, and LinkedIn data when available.

What schools did Laurence George Moneo attend?

Laurence George Moneo holds Bachelor Of Arts - Ba, Criminology from University Of Miami.

What skills is Laurence George Moneo known for?

Laurence George Moneo is listed with skills including Have Been Building Computers Since Age 14, Research, Microsoft Word, Microsoft Office, Public Speaking, Microsoft Excel, and Nonprofits.

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