I have been on the Executive of a new professional body for farmers and growers since launch, being involved in its development since conception. During this time I've managed online service development and implementation, digital and learning content production, data and IT. Skills employed include product ownership, agile development, user research, data protection, IT management and team leadership.Key responsibilities include:● Leading a multi-disciplinary team of six covering project management, user experience, CPD and learning content, data, and digital multimedia production● Procuring and managing a portfolio of external suppliers● Ensuring compliance with GDPR, information security and web accessibility● Working with end users and industry stakeholders to ensure digital development meets both policy and user requirements● Preparing budgets and providing financial and other MI reportingKey achievements are:● Design, development and launch of an integrated online service covering web, learning management, marketing communications, payment and customer relationship management whilst meeting government-set milestones through agile methodologies aligned with the Government Service Standard● Managing user research and testing with over 500 individuals to ensure all digital solutions are designed and developed to meet user needs● Set up and ongoing management of the IT and data infrastructure for the organisation● Producing a suite of learning programmes to aid users to upskill in key areas includinghealth and safety and business management, with a current net promoter score of 59

Driving the use of digital technologies for learning and productivity improvements in the agriculture and horticulture sectors, including: Producing digital CPD: webinars, podcasts, videos, e-learningProviding consultancy on digital learning for a new industry skills body - The Institute for Agriculture & Horticulture (TIAH)Creating website content, and business and performance support resources Evaluating processes, uptake and impact, and implementing improvements

Responsible for the development and delivery of IT projects, digital streams and platforms for a new, virtual college, including:Managing and developing digital communications channels: website, social media and email marketing.Marketing: strategy, production of collateral (copy, images, videos), analytics.Digital and blended learning consultancy.Managing data and providing management information for Board and for external stakeholders.Implementation and maintenance of IT infrastructure.

Designing, developing and delivering innovative learning solutions to Government and Police clients within time and cost constraints.Providing pragmatic advice to business and clients on best use of Learning Technologies.Reviewing and quality assuring peer and client generated e-learning and training materials.Standardisation of development processes and project management.Driving continuous improvement and sharing of good practice within the LPI Accredited team.

Designing and delivering blended learning programmes on products and systems, using external and internal resources.Managing the production of supplier funded e-learning to generate an income stream for the department.Developing and implementing role development pathways for branch colleagues.Working as a key member of project teams to deliver effective training and internal communications for new product launches.Collaborating with other training colleagues within the TP Group to develop a Learning Management System and share best practice within the business.

Production of SCORM standard interactive e-learning on products and systems - needs analysis and subject research, copywriting and design, roll-out and evaluation.Implementation and administration of a learning management system, and statistical analysis of learning uptake. Production of associated training resources (print, microsites, pdfs, etc.).Operational support and creation of Sharepoint and Google intranet sites. Skills employed in this role include graphic design, Flash animation, Google Apps Script and VBA for data analysis.

Development and management of company and brand websites, e-marketing, customer data development and production of marketing campaign data, intranet content management, promotional support and data analysis

Freelance web design and online marketing solutions

After government re-organisation I resumed my previous role at DEFRA with Natural England, a newly created NGO.

Management of a number of schemes developed for the countryside under English Rural Development Programme, aiming, through the payment of grants, to improve the natural beauty and diversity of the countryside, enhance, restore and re-create landscapes, their wildlife habitats and historical features.