Duties and Responsibilities Responsible for Business Development and client satisfaction  Pro-actively seek and deliver new business through presentations, employment briefings, seminars and cold calling. Act as an Key Account Manager to a dedicated group of companies in all aspects of Employee Relations issues (e.g. Performance Management, Management of Discipline and Grievances, Dignity at Work and Training and Development). Design and delivery of training and coaching… Show more Duties and Responsibilities Responsible for Business Development and client satisfaction  Pro-actively seek and deliver new business through presentations, employment briefings, seminars and cold calling. Act as an Key Account Manager to a dedicated group of companies in all aspects of Employee Relations issues (e.g. Performance Management, Management of Discipline and Grievances, Dignity at Work and Training and Development). Design and delivery of training and coaching supports as required. Continually review and update HR policies and procedures to reflect changes in legislation. Work closely with clients to co-ordinate Training and Development initiatives linked to Training Needs Analysis. Attending HR forums and industry seminars for exposure to best practice. Design and implementation of employee contracts and handbooks. Provision of on-site HR support where required. Evaluation of training and coaching supports. Pro-actively assist employers in ensuring they are compliant with regard to employment law. Show less

Duties and Responsibilities Developed training plans with each department based on training needs analysis  Developed and delivered training modules e.g. Employment Law for Managers Sourced external training programmes and providers within agreed budget and quality guidelines Helped develop and implement a structured Induction and Support Programme for New Hires. Responsible for the provision of a professional recruitment service at all business levels. Ensured… Show more Duties and Responsibilities Developed training plans with each department based on training needs analysis  Developed and delivered training modules e.g. Employment Law for Managers Sourced external training programmes and providers within agreed budget and quality guidelines Helped develop and implement a structured Induction and Support Programme for New Hires. Responsible for the provision of a professional recruitment service at all business levels. Ensured cost-efficient recruitment through selective vacancy advertising. Conducted manpower planning in conjunction with Regional Sales Managers Involved at all levels of disciplinary cases up to and including dismissal Coaching of Management on Employee Relations and Employment Law Successfully defended the Company against a Rights Commissioner Claim Introduced and implemented Dignity at Work and Bullying and Harassment policies Helped analyse and identify cost reductions throughout all business areas Helped recruit, source and retain a successful Telesales team Implemented annual performance appraisals Full responsibility for the management of employee benefits VHI, Pension, Company Car, Expense allocations. Absenteeism management across all business sectors Design of an updated Employee Handbook and Disciplinary ProceduresJan 2004 - Jul 2005 Campion & Roberts Insurance, Kilkenny. Insurance Official Aug 2003 - Dec 2004 Organon Ireland Limited, Swords, Co. Dublin. HR OfficerAug 2001 - Jul 2003 Securicor Security Services Rialto, Dublin 12. Human Resources Executive / Training ManagerJun 2000 - Jun 2001 Working Holiday Visa AustraliaApr 1997 - Jun 2000 Friends First. HR OfficerApr 1996 - Apr 1997 Royal & Sun Alliance, Underwriting Clerk Show less

 Responsible for recruiting at all levels and in a number of different areas including Technical Services, Micro & Analytical Lab, Warehousing, Maintenance, Production and Development departments from budget approval to hire.Ensured cost-efficient recruitment through selective vacancy advertising Negotiated Preferred Supplier Agency Fees Conducted manpower planning in conjunction with relevant managers Report to the Employee Relation Manager on recruitment… Show more  Responsible for recruiting at all levels and in a number of different areas including Technical Services, Micro & Analytical Lab, Warehousing, Maintenance, Production and Development departments from budget approval to hire.Ensured cost-efficient recruitment through selective vacancy advertising Negotiated Preferred Supplier Agency Fees Conducted manpower planning in conjunction with relevant managers Report to the Employee Relation Manager on recruitment metrics Helped develop a staff referral scheme Actively promoted work-place partnership through the local team Helped develop Micro Key Performance Indicators within the business area Coaching of Managers & Supervisors on all aspects of Employee Relations Tracked and calculated absenteeism statistics and liased with managers regarding absence issues Monitored corrective action and implementation of performance improvement plans Preparation of Annual Pension File for Coyle Hamilton and communication of relevant benefits to all staff Co-ordinated benefits administration at all levels. Provided an advisory service on Akzo Nobel Pension Plan Bench-marking of pay and benefits industry-wide Implemented departmental salary reviews. Show less