The ability to create good working relationships with people from all walks of life. An open mind, with the ability to act fairly in disputes. Patience, understanding and a commitment to helping people. The ability to work in a structured environment where rules and discipline apply. The ability to stay calm, assess a situation, and make quick decisions. The ability to cope with pressure. Good team working skills, a firm but fair approach. The ability to exercise authority with prisoners who are abusive and possibly violent. performing security checks and search procedures; supervising prisoners, keeping an account of those in your charge and maintaining proper order; supervising visits and carrying out patrol duties; escorting prisoners; assisting in prisoner reviews;advising and counselling prisoners and making sure they have access to professional help if needed; employing authorised physical control and restraint procedures where appropriate; taking care of prisoners' property; being aware of prisoners' rights and dignity and their personal responsibility; providing appropriate care and support for vulnerable prisoners and those at risk of self-harm; promoting anti-bullying and suicide prevention policies; taking an active part in rehabilitation programmes, including workshops; assessing and advising prisoners; liaising with other specialist staff, including health and social work professionals; writing prisoner reports.